I would give this store a 0 if I could. Fist off, my wedding dress that was purchased by them came in wrong size (length) and wrong color buttons. Sounds minor, but the buttons were supposed to be pink and really make a difference in the dress as they go down the entire train of the dress. After going round and round they decided they would have their alteration girl sew the buttons on, but not fix the length, and I was tired of fighting so I agreed. Well, needless to say the buttons were not done very well, so I ended up having to have them redone. ....THATS NOT ALL... My bridesmaids purchased their dresses from here. We all went and got measured one day, and the woman who assisted us told them what size they needed and everything seemed well. Well, it wasn't. One of my maid's just picked up her dress, and the top part wouldn't zip, so she called the store to ask what sizes they had down for her. The woman had recorded a bust of 41 1/2"" (she's lucky and blessed, not like she gained weight), which would indicate a size 16 dress, problem is the woman told her she needed a size 14 (bust measures 41"" in this dress). She told her it didnt fit over the bust and asked what they could do for it, well this is where our big problem comes in. They are refusing to do anything about it. I spoke with the manager ""Gary"" or something like that, and not only was he completely rude with me, telling me that it was my girls fault for not knowing what size she should have be (isn't that why you get measured in the first place?). He refuses to do anything about it, because he swears its not their fault, and that a lot of girls order the dress size too small in the bust 6 months before a wedding (doubtful, thats just stupid) in order to ""lose weight."" Last time I checked you can't lose that much weight in your breast area if its already nice and toned...So needless to say this has been a HORRIBLE experience with this shop. Horrible customer service, they will never call you back. Anytime you visit the shop it will be forever until someone can help you, and they won't know very good english. All they want is money and want to give no service in return. I WOULD NOT RECOMMEND THIS STORE TO ANYONE, SAVE YOURSELF A HEADACHE!!!!!
Pros: Good prices
Cons: everything else you can imagine, especially customer service
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