Bridal Boutique

id: 37846918
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139 W Main St
Lewisville, TX 75057

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(972) 219-8500
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Main categories:

Bridal Shop

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Other

Reviews
( 34 )
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( 13 )

Best

I visited Bridal Boutique a few weeks ago to find my bridal gown. They had such an amazing selection and their staff was excellent. I found the most beautiful gown and it was such...

Worst

Terrible customer service!!! They didn't call me when the dress or veil arrived. I called to check arrival status and that's when I learned they had arrived. When I got my dres...

Editorial review from Citysearch 12/30/2013

TERRIBLE experience! Was bullied into buying a dress the first time I walked into the door that I did not genuinely want and shop failed to make things right. Salespeople at this boutique only care about making the sale, they do not genuinely care about you finding the dress of your dreams. I highly recommend going elsewhere to get your dress as I would hate for anyone else to be stuck with a $3,000 dress they don't want! Hoping they don't ruin anyone other weddings like they have mine. more

Lovely gowns RUDE service. READ other reviews and go to another store. 7/25/2012

At first the store is lovey and a semi friendly women welcomes you. She did listen to what I was looking for though she picked out the most expensive gowns in the store. I found the gown I loved and another. Once it was time to try them on the women got VERY rude. I wish I could remember her name but she only told me it once. She had a dark lip or burn on her upper lip area. This store does not provide the correct fitting foundation for gowns. I tried on the first one and loved it but it bunched up around the tummy area. Now I'm a pretty slender girl. 5 foot 10 and 125 pounds. I asked her if she had the correct foundation like a full body one or a corset so the gown wouldn't bunch. She said they don't and that gown does that to everyone. She pretty much implied I was fat after saying only models can wear this gown and it wasn't meant for my size of body. Iv been to 20 bridal stores and that was the first time someone was rude like that to me. My mother and friend loved the gown and alm more

Great place to find your wedding gown! 12/22/2011

I visited Bridal Boutique a few weeks ago to find my bridal gown. They had such an amazing selection and their staff was excellent. I found the most beautiful gown and it was such an amazing price during their Black Friday sale weekend. I really thought that the sale dresses would be damaged and worn, but their sale selection was just awesome! I would highlly recommend them to everyone.\r more

Best Boutique in Dallas 12/13/2011

Marlene did a perfect job guiding, directing, and assisting in our selection of dresses. Bridal Boutique has such a large selection and it was a great overall experiene. I would highly reccommend this place to any bride! more

Best Salon in Dallas 12/13/2011

Marlene did a perfect job guiding, directing, and assisting in our selection of dresses. Bridal Boutique has such a large selection and it was a great overall experiene. I would highly reccommend this place to any bride! Pros: null Cons: null more

THE PLACE TO GO! 12/2/2011

I want to say Thank You to Bridal Boutique Lewisville for helping my beautiful bride find her dream dress. She has been all over the Metroplex looking for a gown and has come home dissapointed too many times. We had heard threw some friends that this was the place to go and she found her dress Saturday!\r \r She said everyone was very friendly, helpfull and it was a great experience for her. Thank you again Bridal Boutique. My girl is happy! Scott S. Lewisville, Texas more

Love Bridal Boutique 11/27/2011

If I could give Bridal Boutique 10 stars, I would! I have already recommended this place to many of my friends! Wyn was completely amazing and make this experience so awesome. I am so happy I went here. more

IN RESPONSE THE THE CRAZY "BUYER BEWARE" REVIEW BELOW 11/27/2011

As the owner of Bridal Boutique, I am appalled at this review. First of all, whoever posted this review is putting David Murphy at risk of a lible lawsuit. David Murphy had nothing to do with this and I am not sure who this person actually is. Pros: null Cons: null more

Thank you Bridal Boutique! 11/27/2011

If I could give Bridal Boutique 10 stars, I would! I have already recommended this place to many of my friends! Wyn was completely amazing and made this experience so awesome. I am so happy I went here. Pros: null Cons: null more

BUYER BEWARE: 11/26/2011

BUYER BEWARE::: I witnessed this store and have video proof to all who plan on going here, the people here are by far the rudest most obnoxious people I have ever seen in my life after thousands of dollars spent buying the dress my sister in law had beautiful wedding pictures taken in downtown fort worth causing some dirt on the bottom of the dress afterwards the owner gives her word the dress will be cleaned the dress looked like it had not even been cleaned and the owners began cussing and calling us white trash and ignorant for were we took the pictures then furthur more banned us from the store while we tried to plead our case about spending a couple hundred dollars on a cleaning, we were cursed at belittled and insulted by a SCREAMING owner (caroline) and her daughter to the point it disgusted the next door alterations lady at Ana's in which she offered to take the dress and clean it. We truly felt like we were in the twilight zone, experiencing the behavior this couple of owners had displayed! Everyone who reads this review and doesn't listen to my warning beware that days to weeks before ur wedding u may be lost and in tears and they will be laughing all the way to the bank!!! Pros: null Cons: null more

Bridal Boutique 11/19/2011

Marlene was great! She made me feel so comfortable and made this a pleasureable experience for my family and me!! more

What an amazing experience! 11/19/2011

Wyn was so great to work with. She was full of information and the selection of wedding gowns was so large! I had the best experience and found my dress the first day. I would highly recommend Bridal Boutique to anyone. more

Bridal Boutique is excellent 11/19/2011

I came in today to purchase my bridal gown. Candice was an excellent consultant. They have a very large selection and my overall experience was the best. I will definatley reccomend them to my friends and family!!! more

Excellent Place 11/19/2011

Marlene was great! She made me feel so comfortable and made this a pleasureable experience for my family and me!! Pros: null Cons: null more

What an amazing experience 11/19/2011

Wyn was so great to work with. She was full of information and the selection of wedding gowns was so large! I had the best experience and found my dress the first day. I would highly recommend Bridal Boutique to anyone. Pros: null Cons: null more

Bridal Boutique is excellent! 11/19/2011

I came in today to purchase my bridal gown. Candice was an excellent consultant. They have a very large selection and my overall experience was the best. I will definatley reccomend them to my friends and family!!! Pros: null Cons: null more

TERRIBLE ESTABLISHMENT 11/15/2011

I live in East Texas and dedicated an entire day plus a 5 hour round trip to try out this bridal boutique. I scheduled an appointment on a Sunday afternoon at 3pm and was told I would have a 2 hour block to find and try on dresses. Also, I was told they were having an Allure trunk show going on as well. When I arrived they were fairly busy and my consultant's previous client had shown up late. This forced the manager, possibly owner, to have to help me. I told her I had made this trip because I was interested in the Allure gowns. She led me to a single rack with maybe 15 dresses from that designer, 7ish of which had green tags that were the "trunk show" dresses. Still, a very limited supply and somewhat disappointing selection considering I had 5 style numbers I was interested in and not one was there on hand. Ultimately, my biggest complaint is that I felt my "consultant" was busy orchestrating everyone else in the boutique and clearly was not giving me the attention that a customer ready to spend over a thousand dollars in their store deserved. She only made ONE pull of dresses composed of very similar styles. After I tried on the first two, I thought I had made it clear to her that wasn't exactly what I was looking for. I did find a gown that I really liked quite a bit and explained to her that was more like what I was looking for, and she never offered to pull more gowns similar to that one. The last straw was the price. The woman initially told me that the price with the 10% discount from the trunk show would be $1,289 (which is about right, I saw a price of $1,429 on the tag). She later comes back with a card that says Allure #4430 $1,379. I asked her about the price change and she said that the dress was $1,589 (if that truly was the price then her second price is still INCORRECT if you do the math with a 10% discount). I went back to the dress to look at the tag and it was gone. At this point I was incredibly frustrated and ready to leave (after only being there for maybe 45 minutes total). Once I got back to my car, I immediately googled "Allure 4430" on my iPhone - it returned no results and did not exist. After going through pages of dresses on the Allure website I found out the style number was 8867. I don't know what was up with this place on this particular day. I don't know if they were intentionally trying to be shady. But I do know that I absolutely would not spend a dime in there and I would not recommend it to anyone else! Pros: null Cons: null more

BEST BRIDAL SHOP IN DFW! 10/31/2011

Before I went to the Bridal Boutique, I went to all of the "best rated" shops in Dallas. My experiences at the other stores varied from mediocre to terrible. Needless to say, I didn't have very high hopes on my first visit here. I had already tried on over 40 dresses and was getting frustrated.\r \r I met with one of their consultants (Wyn) on a weekday (with no appointment!) and told her my laundry list of things I knew I didn't want. That was easier and more concrete than figuring out what I did want. She pulled a few dresses to get a sense of what I liked and then she went to work. Within an hour, she suggested I try on the dress that I ultimately bought. I was a little resistant just seeing it on the hangar, but after putting it on, I knew she was right. It was perfect for me.\r \r I received a hand written thank you card in the mail the next week, even though I hadn't purchased anything yet. She was always happy to see me even when I was just stopping by to try it on again to show a f more

Best Bridal Shop in DFW!!! 10/31/2011

Before I went to the Bridal Boutique, I went to all of the "best rated" shops in Dallas. My experiences at the other stores varied from mediocre to terrible. Needless to say, I didn't have very high hopes on my first visit here. I had already tried on over 40 dresses and was getting frustrated. Pros: null Cons: null more

RESPONSE TO STEPHANIE S 4/18/2011

My name is Amy B and I work at the Bridal Boutique. I am writing this in response to the below review by Stephanie S. I worked with Stephanie, she was referred by a friend that sends us so many wonderful brides. Unfortunately, I was not in the store when she came to pick up her gown. When a gown is ordered in a color other than our sample color it sometimes makes it a little difficult because the bride cannot see her dress until it arrives. I called Stephanie the following day to talk to her about it and let her know I was sorry she was upset and I would see if the manufactuer would exchange the dress. She told me she got it home and it was ok and "growing on her." I called the manufacturer of her dress and they told me that the bead work could not be changed and that it was the same beads that go on the sample that we have. I am very upset that she is not happy. I am also sad that she would write a horrible review when I did evrything in my power to help her. I feel like she just di more
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Owner Message
  • Exquisite Designer & Designer Inspired Gowns. Make An Appointment To Visit Us! Mother of The Bride. Bridal Gowns. Bridesmaid Dresses. Brands: Allure Bridals, Allure Couture, Berta, Blue By Enzoani, Casablanca Bridal, Enzoani, Eddy K, Essence of Australia, Justin Alexander, Katerina Bocci.

Additional information
  • Hours: monday: 10:00-18:00, tuesday: 10:00-18:00, wednesday: 10:00-18:00, thursday: 10:00-19:00, friday: 10:00-18:00, saturday: 10:00-17:30
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