Bonfe Plumbing, Heating, Cooling, Electric

My floor drain was clogged and Brian M came to the rescue. Not only is the water flowing, but he checked all potential contributors to the problem, repaired those and then consulted with me on how to prevent the problem from happening again. I saved $442 as a gold plan member and couldn't be happier! more

Aaron proposed the perfect solution and the Bonfe team did an excellent job implementing his proposal. Retrofitting a 1953 rambler via the attic on a hot, August day has got to be a miserable job. But the Bonfe team was very professional, working two long days to ensure the system was properly installed. They installed a smaller return, offset from center. more

Just want to state that Tom Miller is excellent, I enjoyed working with him more

Mike Benson was very nice to answer my questions about how to best operate the AC and furnace fan more

While needing a plumber is not a very pleasant experience I am happy to say the work done by Brian was excellent. I would most certainly use Bonfe's again. Thanks for a great job! more

Thank you! Bonfe's work on our house was exceptional more

Bonfe's has been extremely professional and reliable. After I recommended you, my next door neighbor used your services and can't stop talking about how wonderful you are--on time, courteous, and with reasonable rates. I'm happy to recommend you again and again. more

We want to thank Bonfe again for standing behind your work! We were surprised that without any prompting on our part you offered us a new toilet (with installation) free to correct the cracking of our old one done back in August when it was re-seated. You have renewed our faith in company pride in its work and service to its customers. Also, kudos to Roy who did a great job and was very courteous! more

Roy did a great job, was through and explained everything very clearly. He was polite and also patient while I called my husband to expain the cost breakdown. I will recommend Bonfe to my friends and neighbors. more

I am extremely pleased with the wonderful service I received from Trevor the service master from Bonfe's on. as a home owner of three properties, I really don't have time or patience for breakdowns..and from start to finish Trevor was very professional, honest and very helpful. Unfortunatly for me, I will probably have to buy a new A/C unit, I will be SO calling Bonfe to perform that work. I'm also excited for the service plan I purchased...great to know I have someone to come to my townhouse and check things over for me!!! GREAT JOB! KUDOS to your team!! KATIE S more

I can't say enough about how well everything went. From Aaron's initial proposal to final installation, everything went better than expected. I now have the best HVAC system in our neighborhood. more

I feel that I was treated exceptionally well. The work was first class, done in a timely manner, with very little inconvenience to me at a price that I was very happy with. more

i just wanted to comment on the great service that i recieved from bonfe's. i am in the process of finnishing an attic. i have delt with plumbers, drywallers, electricians, and have found it not to be the most pleasant experience. aaron was timely, friendly and very helpful. jake and jon worked on the actual instulation. they were always on time, friendly, amusing at times, and even cleaned up, after i told them i would. i will recommend bonfes not only for the resonable priceing, but for the excellent service. thanks so much jill h. more

Don't trust a site that doesn't make people tell you who they are. I sent a nice letter to Bonfe's last week about how great their service was and they asked me to share my thoughts here. Across the board, this site seems to be a dumping ground for people do trash anyone with no consequence. Anyway, I just moved here from out East and I asked my previous service provider if they could help me with a company in Minneapolis. They recommended Bonfe's and I'm happy they did. Apparently both companies are members of the same national trade association and knew of each other. My former service company was great and they told me I wouldn't go wrong with Bonfe's. He was right. I am a proactive homeowner who wants my home kept in nice shape. I don't want handymen working on my plumbing and heating. If cost is your problem, that's fine, but don't complain about a good company with a good reputation because you're cheap. I have Bonfe's Gold Service plan. I pay $55 month and my repairs are covered for my trip fee. It also includes annual cleanings for my furnace, water heater, and air conditioner. The furnace guy replaced two parts on my furnace that were close to failing when he was out for my furnace cleaning and was very thorough in showing and explaining to me why they needed replacing. He put a camera in the furnace to show me it was safe and explained what he was looking for. He also did one other test to check efficiency and said it was good too. I've had a couple of other repairs and they went just fine. They also recommended replacing my water piping in my old victorian style home to improve the water pressure which I'll do in the future. All in all, things have been great with them. They're always polite and make things reasonably convenient for me and my wife. Working with Bonfe's and their service plan is real simple and effective. Pros: Service made simple from trustworthy people more

I'm so disgusted with Bonfe that I signed up for CitySearch just so I could warn other people about this business. We needed a 10' gas line installed for our new gas range. The job is so easy that I was sorely tempted to do it myself (I even priced out all the parts I'd need at Home Depot: less than $50). But I called Bonfe because I thought, what the hay, it's gas so I may as well go the conservative route and use a professional. Cons: price, attitude, everything else more

A seviceman of Bonfe's Plumbing, Heating and Air Services, Inc. replaced a flapper in the toilet tank , charging $103, replaced a filler valve in the same toilet tank for $196 and a shutoff valve for the toilet tank , charging $275. The invoice did not show what the parts cost were, but I estimate them to be less than $20 all combined. The man spent less than two hours there, and some of that time he spent trying to sell a service contract for $1296. These charges are far too high, I will never deal with the company again. Pros: Performed service Cons: Very expensive more

We needed help with a small project, called Bonfe's. They said they could get out today (great) with a service fee of $52 (okay). They wouldn't give us even a ballpark estimate over the phone (not liking this), but mentioned the $25 off coupon. So we booked an appointment. Pros: Quick response Cons: Exhoribant cost, dishonest approach more

I had a plumbing problem so I called Bonfes because I had used them before. I was tied up at work til late but thought I would try to schedule for late afternoon. When I talked to their office, they informed me that they now have regular service calls until 10 PM every day of the week. The service has always been good with Bonfes but now with their new hours, there is no reason to go anywhere else. Pros: Incredible Service - every time more

My wife and I came home late New Year's Eve to find our house was freezing. My told me to call someone for help and went to bed. Meanwhile, I called four places that were of no help until the fifth one answered the phone and told me a manager would call back shortly. I figured they wouldn't call back being it was 2:00am so I kept on looking. As I started to dial the next number, a guy named Charlie calls me back and says he's with Bonfe's. Charlie went through a few small steps with me over the phone and in minutes, my furnace was running. The next thing out of his mouth was that if I had a service/maintenance plan with him we could have averted the problem. I really didn't want anything, but felt obligated to do something since he helped me out for free so I asked him to call me Friday to set something up. I never thought he'd call back, but he did. The next day (Saturday) Bonfe's sent Tom over to clean my furnace and set me up on their plan. About an hour before he got here, the furnace went out again doing the same thing. Tom explained to me that my flame sensor needed to be replaced and said it would be $225 to replace it. He also said that if i signed up for their full service plan, he'd cover it under the plan, charge me a $29 trip fee for the work and set me up on a monthly billing for $79/month. The onlt catch was that I would be obligated to at least a year on the plan. It sounded good enough to give a try so I went for it. Since then, I have had them over three more times. They fixed a toilet and my oven under the plan and replaced my water heater for me. Considering I've only made two payments on the plan and three trip fees of $29, I can only assume I'm miles ahead so far. But the best thing has been how responsive they've been. Thanks to Charlie for the free help on the phone, they've got a great customer for life. I'll be getting a new furnace and air conditioner this spring and I'll be sure to call them for that. Pros: They really care about their customers. Cons: Haven't found one yet. more

We installed a new water heater but wanted someone certified to install the gas line. Since we used Bonfe in the past we called them and had them come out. Since they won't quote you a price over the phone they came and we were stuck either paying a 50 dollar trip fee our 279.00 dollars to have them hook-up the gas line to the water heater 15 minutes of work.. Pros: Good Work Cons: Prices, Prices, Prices / Won't quote price over phone so they can collect trip fee or stick you with their very high prices. more