Zach from Bonfe was very helpful. He was prompt to our appointment, and was able to troubleshoot the issue quickly. After identifying the issues Zach had a brief discussion with me about what was wrong, and was straight forward about what our options were. At no point did I feel pressured or uncomfortable when discussing cost of the repairs (which is how I typically feel when these types of things happen). The entire process went really well, and was completed swiftly and efficiently. Zach was friendly and even took some time to pay attention to my dog. All-in-all I am pleased with the service provided, and not to mention very happy I have heat again!
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