Bobby Beck's Lewisville Volkswagen

A close friend of mine recommended that I contact Tim Larsen (my service advisor) for an overhaul of my recently-purchased used car. Tim thoroughly understood the technical aspects of the repair I needed, but he also took the time to explain details that I didn’t fully understand. Best of all, Tim helped me select which repairs I could afford within my budget, steering me towards the most critical items first. From drop-off to pick-up, Tim delivered a solid presence of customer advocacy without ever being unctuous, and I am very thankful for his assistance. Sherry Gilpin, Tim’s Service Manager, deeply impressed me by accommodating my difficult circumstances without revealing any sense of inconvenience. I’m probably no the most affluent of her customers, yet she delivered a level of dignity and respect that exceeded my high expectations. I am also grateful for everything Sherry did to make my rapiers a reality. Overall, I’m highly satisfied, the repairs certainly seemed expensive to me – but as I said, I’m not very wealthy and comparison-shopping reveals that Lewisville VW is a good value versus other service providers. In retrospect, m money was well spent, and I’ll be coming back soon for Round 2. more

Mike Cook is my service consultant and he is fabulous! While my car is in the dealership, Mike keeps me advised of any issues and my car’s progress. I really appreciated this last service as my car was washed!!! A nice touch!! more

Jonathan by far provided the best sales experience my husband and I have ever experienced. He was extremely knowledgeable of all the features, took his time to make sure all of our questions were answered, and followed up with us after the sale. Awesome guys! more

My service consultant was very professional. Outstanding service, as always! Keith was excellent to work with. He made the process very easy and hassle-free! They were very considerate of my time and explained all completed work at the time prior pick up. Overall, my service experience at Lewisville Volkswagen was great as always! more

Times are tough with the present economy, however we need our vehicles to perform well. Mike is a wonderful person to have in your corner because, you believe he has your back! That is probably the number “one” good feeling we have! Service rep and service manager went above and beyond their responsibility to solve my car issues as well! Outstanding job! Thanks more

I just wanted to let you know that this is my 3rd Jetta that I have bought from Lewisville VW and the Sales Consultant Jonathan C. was by far the best sale consultant that I have ever had to deal with. My father and I were just in the area and came to get a price check on some panels that were fading on my 2007 Jetta. My father just wanted to look and see if there were any good deals on the new Jetta just since we were there and were not in the market for looking for a new car until we met Jonathan C. Jonathan was very polite I nor my father has never dealt with a car salesman as pleasant and courteous as he was. My father was there with me during my purchase and I have to admit that he is not the easiest person to get along with when it comes to sale since he is in the business himself! However, Jonathan was able to communicate with him on a business level and was very professional. Because of Jonanthan, I think that is the only reason my father was not hesitant with looking into getting me a new car! Jon followed up with me several times since my purchase a week ago which I find it very nice, since the last two Jetta that I bought I never heard back from anyone once I drove off the lot! Thank you again for the great first impression! more

We have bought many cars in our lives but have never been more impressed with the way we were taken care of at Lewisville. I started out working with the internet department and they were terrific. I went to the dealership knowing exactly what I wanted and Brad helped me to get it in record time. Kudos to these fine people and I will see you all again soon! more

I am 100% pleased to give a genuine recommendation for Lewisville Volkswagen located in the heart of DFW! I have looked and looked for a 2010 metallic blue Volkswagen EOS convertible and I found an absolute beauty. I messed up my credit while I was in college but to my surprise they hooked me up with a awesome monthly payment since I had a pretty large down payment that I had been saving. My salesman even made a follow up call to me the day after my purchase to make sure I still liked everything OK. The car is spectacular and I know I will be shopping there in the future! more

Absolutely thrilled about my brand new 2010 Volkswagen Touareg. My husband and I bought this SUV this past weekend and took it out for a long drive and got back last night… I have got to be a raving fan about Lewisville Volkswagen because not only did we get an incredible vehicle but the best deal. We shopped online quite a bit and visited a few but no one gave us the special care that Lew Volkswagen did. We owe it to them. Outstanding customer care. more

Absolutely thrilled about my brand new 2010 Volkswagen Touareg. My husband and I bought this SUV this past weekend and took it out for a long drive and got back last night… I have got to be a raving fan about Lewisville Volkswagen because not only did we get an incredible vehicle but the best deal. We shopped online quite a bit and visited a few but no one gave us the special care that Lew Volkswagen did. We owe it to them. Outstanding customer care. more