Binders Art Supplies And Frames

After scouring the city (Michaels, Hobby Lobby and CheapJoe's) for bright yellow mat board, I did a Google Search for any other art supplies store I hadn't contacted. Binders came up in my search and I called over to the Sharon Amity store to ask if they had it in stock. Unlike the other stores who simply said no, Andrea offered to look in the scrap pile and was able to find a piece and set it aside for me. How come none of the other stores offered to do that?! When I arrived at the store, she was super helpful in showing me the entire scrap collection in case I needed anything else. I ended up buying 3 more scrap pieces in addition to the yellow piece she reserved for me. I'm not sure why she got a bum wrap in the post on Jan. 3rd, but Andrea definitely helped me out today and I wished I received customer service like this everywhere I went. I'll be back to Binders based on this experience. more

I recently received several Christmas presents from the Binders in Charlotte, NC at Cotswold shopping center. When I tried to return 1 one of the items, I was told I needed the original credit card. After asking if they could do nothing the sales associate said no, then another sales associate came over to also give an definite no. No other options were given, such as a store credit. more

While I love looking around he store, I must say that the website has little or no appeal. Pros: people great Cons: value for money poor - website is aweful more

A wonderful store!! I just love to shop here, Binders has the most extensive selection of art supplies in Charlotte. Also the freindliest staff who are helpful and curtious. They always help me with Pros: good staff, knowlegable, good selection Cons: not big enough more