Bill Luke Chrysler Jeep Dodge RAM

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2425 West Camelback Road
Phoenix, AZ 85015

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1 (602) 249-1234
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Reviews
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Best

Thank you for the fast and quick service I always receive from Bill Luke

Worst

I purchased a new Dodge Ram 2500 Cummins diesel and the engine light comes on all the time. I had it back to the dealership 4 times and it still comes on. I was told by Bill Luke ...

Thank you 11/28/2013

Thank you for the fast and quick service I always receive from Bill Luke more

Great Place 11/22/2013

My experience was the best ever buying a car. It was really a fun time. It didn't take long. I knew what I was looking for when I came in and Ladd didn't try and talk me into something else. He actually listened to me. I think I got a fair trade in on my 2007 Dodge Charger. I had a great time and will be telling my friends as well. A man I work with has gotten two vehicles from you and told me thats the only place he will go. I'm in agreement. more

Fantastic 10/28/2013

I walked in knowing exactly what I wanted, and they were very efficient. It was fast, easy and painless, and that's exactly what I wanted! Fantastic sales guy! Fantastic dealership! Would definitely recommend for future business. more

Hate buying cars but love this place 10/22/2013

I hate buying cars and I have to tell you this was the best car buying experience I've ever had and I am almost 60. I feel like it was about me not what can I sell here. The finance dept. was great and smooth!!! Whoever is in charge of the car buying experience training at Bill Luke...my hats off to you. I would gladly refer anyone to your dealership and would diffently drive the extra 45 minutes to purchase another car from Bill Luke. Thanks for a great job. more

Love them 10/21/2013

I m so happy with the service I received from bill Luke! My first email was responded to in minutes after I sent it, and we had a test drive scheduled the next day. We were approached in the parking lot and was wonderfully helped threw the purchase process from the first hello through to handing me the keys to my brand new jeep. The entire staff was polite, professional, and clearly had creating a positive car buying experience as a priority. Many thanks to everyone at Bill Luke, and I love my new Jeep! more

Best 10/17/2013

It was a pleasure doing business with you, thank you, you Guys are the best more

Best 10/15/2013

They went above and beyond in my car purchasing experience and I really enjoyed working with him! Financing was a pleasure as well and my overall experience was the best I have ever had with the 6 cars I have bought. more

Painless 10/11/2013

Thank you for showing me how painless it should when purchasing a new vehicle. I felt every step if the way of choosing my new Jeep Wrangler to getting approved fir financing that I was treated like family and respect. I would recommend this dealership especially if in the past you have had horrible car buying experiences. more

Enjoyed our buying experience 10/10/2013

Really enjoyed our sales person. We bought a new 2014 Jeep Grand Cherokee. Made us feel very comfortable and did anything he could to help us! Had a great experience with him. more

Editorial review from Citysearch 7/5/2013

Bill Luke continues to surprise me from the sales team, finance team to the service drive. I wouldn't trust to go anywhere else. They have always been up front and honest. I recommend to go there because I am a Air Force spouse stationed at Luke Air Force Base. They were great help with me buying a vehicle even with the complications of my spouse deployed overs seas. Thank you the extra care and attention to make this happen most painlessly. I would recommend them to any military member. Don't forget to check out Bill Luke's history on their website! more

Editorial review from Citysearch 6/28/2013

mr gorman and mr collier made our purchase a very pleasant experience. we visited another dealership friday and were very disappointed in many ways. i was actually dreading doing this again on saturday fearing the same experience, but found from the first phone call to the time we drove off the lot.....was the complete opposite. thanks for proving to us Bill Luke that buying a truck can be a great experience! more

Editorial review from Citysearch 6/21/2013

I truly enjoyed working with your staff- including Toby and Tony in service. You made me feel like family. more

Editorial review from Citysearch 6/6/2013

Buck did an amazing job addressing my concerns and working within the timeframe I had to complete the transaction. Not only will I be recommending Bill Luke going forward but I anticipate that I will be in the market for a truck in the next few years and they will be my first and last stop. Great Experience! more

Editorial review from Citysearch 5/9/2013

over all i think my experince was very painless and very quick. i have had experiences buying cars where it takes all day. My purchase at Bill Luke took less than 3 hrs from the time i pulled up to the parking lot. I would recommned your dealership to anyone. more

Editorial review from Citysearch 5/1/2013

I choose to have Bill Luke detail my new Fiat Sport 500 which I purchased at their Fiat Tempe location. I am always pleased with the Detail Department's work and impressed that they listen if I request an area that needs more attention! Thank you for always making my ride looking like brand new! more

RIP OFF RIP OFF BAIT AND SWITCH 9/8/2012

FRAUDULENT PRACTICES THAT EMPLOY BAIT AND SWITCH TACTICS.\r \r My wife went to this dealer on 3 separate occasions to see one specific vehicle - finally we lock down the price - and everything is good. NOT. These jokers "made a mistake" on the paperwork - THEY WERE TRYING TO SELL US A DIFFERENT TRUCK!!! (DIFFERENT MAKE, MODEL, COLOR - EVERYTHING!!!) We never saw the other truck. We did not want the other truck. We wanted the one we test drove. "No we can't do that for this price - its 2000 more!!!!\r \r We told them - we had never seen the other truck. We had never driven the other truck. We want the Black suburban - thats the one we test drove 3 times - thats the one we negotiated on. \r \r "No it isn't we can"t do that. It's 2000 more."\r \r They like to switch salesmen as well first it was "Matt" then it was "Venico" or something - (not sure - the loser barely spoke English - and then refused to talk to me. This idiot also refused to go get the manager - and continued to pressure my wife. T more

Editorial review from Citysearch 9/8/2012

DO NOT GO HERE - DEN OF THIEVES - BAIT AND SWITCH TACTICS - MORONIC STAFF!!! WORST DEALER EVER more

Dodge Ram 2500 Cummins diesel engine light 3/15/2012

I purchased a new Dodge Ram 2500 Cummins diesel and the engine light comes on all the time. I had it back to the dealership 4 times and it still comes on. I was told by Bill Luke Service Dept. it is OK to drive with the light on. I do not want to do, since I purchased it to haul horses. more

I purchased a new Dodge Ram 2500 3/15/2012

I purchased a new Dodge Ram 2500 Cummins diesel and the engine light comes on all the time. I had it at the dealership 4 times and the light still comes on. I was told by Bill Luke Service Dept that it is OK to drive with the light on. I do not want to do, since I purchased to haul horses. I will not purchase another truck at Bill Luke. more

Earl is very personable 8/1/2011

Earl is very personable and understands what I am talking pertaining the care of my jeep. He also takes the time to explain to me what is being done to my jeep and always answers my questions to my satisfaction. He is a great person to do business with!!! more
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Additional information
  • Hours: monday: 08:00AM-09:00PM, tuesday: 08:00AM-09:00PM, wednesday: 08:00AM-09:00PM, thursday: 08:00AM-09:00PM, friday: 08:00AM-09:00PM, saturday: 09:00AM-06:00PM, sunday: 10:00AM-05:00PM
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