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Best Western Hotel And Conference Center Baltimore

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5625 O'donnell StreetA
Baltimore, MD 21224

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(410) 633-9500
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Reviews
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Best

I recently attended and was very impressed. We received excellent service by all hotel staff, from the front desk to the meeting rooms. I would highly recommend this hotel.

Worst

All reviews seem positive

enjoyed our stay 6/30/2011

I'd stay here again in a heartbeat more
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The indoor pool was nice to have 5/31/2011

The indoor pool was nice to have as well as the fitness center. Also, you can walk into the greyhound bus terminal and there is a gift shop with plenty of snacks, etc. There is also a Sbarros Pizza, KFC, A&W rootbeer stand. The free breakfast was plentiful, including eggs, sausage, bagels, Make-Your-Own Waffle Station. It was nice to have all that available. more
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Thank you 5/26/2011

Your shuttle to and from Johns Hopkins Hospital was the reason we preferred to stay with BW and it was GREAT!! Thank you! ! ! When a person is away from home in strange environment, it's very reassuring to know "someone" will pick up and deliver - again, thank you!! more
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Staff were very nice 5/23/2011

Unknown front desk employees and shuttle drivers were extremely helpful. It is really a nice touch to have the free shuttle to places you would like to visit. Overall, staff were very nice and you felt they valued the customer. more
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Very enjoyable 5/19/2011

I have stayed at this unit hundreds of times over the past 4 years and the staff and management make my stay very enjoyable. more
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Very nice to me and helpful 5/17/2011

I stayed for a little over a week because my husband was having surgery at Johns Hopkins. Everyone at the hotel was so very nice to me and helpful. When my husband came out of the hospital he was in a lot of pain and the shuttle driver, Kevin, went out of his way to drive very slow over every bump and called ahead to the hotel to have a wheelchair waiting to help him get to his room. That was so kind of him and above the call of duty! Thank you so much for the help everyone gave to me and my husband in a tough time in our lives. more
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Hope to return 5/13/2011

Hope to return next year for the Red Hat Convention. more
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Keep up the good work 5/11/2011

I neglected to obtain any names, but all the staff were friendly and courtious. This is the third time I have stayed at this hotel. Every visit was just as enjoyable as the first. Keep up the good work. more
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The most wonderful staff ever 5/10/2011

Linda - House keeping. Ivona - Rest. Danisha. These three have been my angels. I could not have gotten through this very difficult time without them. more
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Very nice stay 5/6/2011

We had a very nice stay and would return to this hotel if in area again. more
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Happy and comfortable!!! 5/5/2011

Thanks for having us happy and comfortable!!! more
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VERY pleased with the service 5/3/2011

We booked under the cruise package and took advantage of leaving our car at the hotel and using the shuttle to and from the port. We were VERY pleased with that service and would definitely use it again. more
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Your staff was extremely kinda and considerate 5/2/2011

We were very pleased with our stay at your hotel, especially the kindness and courtesy of your staff. We chose the hotel because it was recommended by John Hopkins University Hospital for patients and their families. Your staff was extremely kinda and considerate - and even offered a discount on food when they learned I was a patient at the hospital. We were also given a room on a special floor set aside for patients. Thank you so much. Regrettable, I don't know their names. However, the front desk staff members were all quite helpful, as well as the waitresses in the dining room. Please extend our thanks to all. more
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Such an outstanding employee 4/28/2011

The staffer who was working the desk at 11:45 am on Thursday, September 23rd, when I checked in was particularly helpful. (I think that his hame was Antoine,) I arrived even earlier than the early check in time booked (12:00). He had the room ready within a few minutes, and went out of his way to be helpful and supportive. (I had eye surgery early that morning and was still "patched up.") He did everything possible to expedite a postive experience. You are fortunate to have such an outstanding employee. I hope that he is recognized for his excellent representation of the Best Western name. more
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Staff was extremely nice 4/26/2011

Staff was extremely nice and the breakfast was delicious! more
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Offered a military discount 4/21/2011

I'd like to thank the house keeping staff for the prompt return of my wallet which I left in the room. Most importantly I would like to thank Best Western for offering a military discount, this is in my opinion the best way to encourage return visits. more
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Fresh herbs were a very welcoming addition 4/19/2011

Dinner was very well done. Sauce was seasoned perfectly. Fresh herbs were a very welcome addition. Fish was fried superbly. Kudos! more
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We've stayed here often 4/13/2011

Almost ALL staff P.R./Bar gals just beautiful. We've stayed OFTEN whilte at J.H. Great to see familiar staff. more
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The shuttle was an extra bonus 4/11/2011

I was extremely satisfied with all aspects of my stay. The Best Western was recommended by the Johns Hopkins administrative staff, as being a good option for an overnight stay. They also recommended the Holiday Inn, which was even closer. I called them first, but received no answer after several tries. When they finally answered the phone, they put me on hold for over 10 minutes, at which point I decided that I would not stay in such a poorly managed facility, no matter what. Lucky me. I then called Best Western, where the phone was promptly answered by a professional and very helpful staffer who was able to arrange an early check in following my surgery. The shuttle was an extra bonus, not only for me, but for my friend - who took a harbor tour while I slept. All in all, a great experience. I would definitely recommend this hotel to others. more
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Great hotel BUT.. 4/7/2011

It's a great hotel but if any of you are looking to save some $$ then book it at goo.gl/FPxYD They have some of the best hotel deals on the web! more
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Owner Message

  • Affordable Baltimore Maryland Hotel, discover the wonders of Baltimore from the brick promenade at the Inner Harbor to an array of museums and restaurants with our famous Baltimore crab cakes.

Additional information
  • Hours: Mon: 12:00am-11:59pm;Tue: 12:00am-11:59pm;Wed: 12:00am-11:59pm;Thu: 12:00am-11:59pm;Fri: 12:00am-11:59pm;Sat: 12:00am-11:59pm;Sun: 12:00am-11:59pm;
  • Payments: American Express, Visa, Discover, Master Card
  • Neighborhoods: Medford - Broening
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