Bergen Decks

Worked with Bergen Decks to add a deck that a previous contractor had built improperly. The quality of the workmanship from Bergen Decks was amazing, as was as dealing with Greg DiBernardo every step of the way. Greg supplied 3D renderings, that even included improvements to our original design. From start to finish, Bergen Decks were amazingly professional and easy to deal with. more

We initially contacted Bergen Decks about a deck project not really knowing what we wanted to do with our backyard. We met with Greg DiBernardo for a design consultation that we paid for and he came back to us with beautiful 3D renderings of some ideas for our project that were unique and really different from what we had in our own minds before we met with him. Once we tweaked and settled upon a final design, Greg have us a price to the penny for the entire project--soup to nuts! They did all the legwork for plans and permits and were neat and clean the whole time during our project. Greg and his guys were pleasant and professional. We have a great experience with Bergen Decks! more

I am writing this review based on my impressions and the professionalism of the contractor Greg DiBernardo. I have not hired him and will not hire him. He came to my home for the initial meeting about a deck project. Let me preface this by telling you that on the phone he encouraged me to NOT get a building permit even though my town requires it. That was my first red flag. Then when he came to the house after I asked him a few questions he got testy and told me if I was building the deck from scratch I would have to pay by the hour for his design consultation, that he was not in business to give out free designs. I was only asking him questions to ascertain his knowledge and aesthetics for the project at hand. At the end of our meeting I then asked him to give me references with his proposal. He then got testy again and told me if I needed to call references that made him feel as if I didn't trust him AND if I didn't trust him, then maybe I wasn't the kind of person he wanted to work for. I felt like he was trying to bully or intimidate me. It was very strange. And he told me I should just google him since he is a leader in the field. So I did. The first thing that popped up was an article he wrote for a trade magazine on how to increase profits by upselling your customers with extras or add ons to the original project. I would think twice about using this company. He has a very slick website but he seems to hiding something. more

I hired Greg DiBernardo of Bergen Decks to install railings on my patio and build a bench for seating on my patio. The workmanship on the railings is poor. The railings are mis-measured and uneven and the caps on the railings are loose and falling off. The bench is higher than the standard height for seating and as a result it is too high. Most importantly, Mr. DiBernardo refuses to address my concerns. When I questioned his work, he spoke to me in a rude, very intimidating, very condescending tone of voice and belittled me for my concern about his work. He does not reply to my emails. I have had to hire another contractor to repair the job that Bergen Decks did for me. This contractor does not stand behind his work and is intimidating and rude. Consumers should be warned of his disreputable business practice. more