I visited Bentley Downers Grove to check out a used BMW M5 -- a ""cheap"" car compared to the Bentleys on the floor with window stickers approaching (and passing) $250,000. I rolled onto the lot in an older used Audi and thought I would be a bit out of my element.\r
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I was pleasantly surprised when Roy, a sales associate, showed me the car, let us take it for a ride, and answered all my questions. He was honest, up-front, and a ""no-BS"" kind of person. I appreciated his positive attitude and the personal attention he gave, despite the fact I was considering something so inexpensive. I didn't feel cornered at any point when I spoke to him or the finance manager, or even the sales manager. I wasn't harassed with 50 phone calls or emails the next day. Roy told me upfront that they are not that kind of dealership. It was a big relief to hear that.\r
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