Benson Ford

Our daughter bought a Pre-Owned 2006 Prius in Mid-October 2015. Before her first loan payment was even drafted in November, the Prius died. It is in her driveway DEAD only 5 weeks after purchase. \r \r Before it totally died, 4 weeks after purchasing it from Benson Ford all the lights went off to be serviced. She took it to a local service that told her the battery would need replacing because it was worthless. To the tune of $3000. Just the battery. When she called Benson to find out why she was sold a car that had cleared for sale, yet clearly did not have a good battery, she was told that they don't have a technician that is qualified to check hybrids. Yet the sales sheet clearly states 'battery replaced'. Evidently to the Benson Dealership, the words 'battery replaced' didn't clarify that it was replaced with a faulty, dying one. Plus no one there is qualified to even check it so how on earth could they clear it. \r \r They REFUSE to offer replacing the hybrid battery. \r \r Benson now will be removed from the USAA Preferred Dealership List due to the complaint being filed with USAA because of this matter (which is why she went to them in the first place). My daughter's attorney is currently taking action against Benson Ford for replacement of the battery. \r \r If they will replace the battery as was stated in the sales slip with ONE THAT WORKS I will remove this review and we will remove our complaint from USAA. We know that USAA sales make up about 30% of the business of a dealership if they are on the Preferred Dealer list - so it would be smart not to lose 30% of your sales. It's also smart to accept replacing a battery rather than going through legal battle or losing USAA referred sales. \r \r After reading other reviews... maybe they aren't that smart at Benson Ford to offer good customer service like that. more

Was told by Mike Johnson the service manager they neither want or need my business. I have 2 fords as does my father and a 22 year old son and 2 daughters coming up on driving age. Guess they don't want or need theirs either. They refused to give me the requested recall / tsb information and then when confronted re: a DEFECT, not wear and tear or neglect but a DEFECT in my transmission had no interest in fixing the problem. more

Have a mechanic and body shop go over any used car you are planning to purchase from Benson. They are the nicest people you will ever deal with prior the sell! BUT after that you are screwed if you find any problems! Its your car then and they could careless. I will never buy another car from Benson and plan to discourage everyone I come in contact with. Word of mouth is the best advertisement money can't buy! Pros: Hmmm ...Can't think of any! Cons: RUDE after sell ! more

I went to Nissan of Easley because I heard a lot of good things about Nissan?s and I was interested in finding a Pathfinder. I went in and the sales man was very nice. He showed me a few cars, but I saw one particular that I liked. He then told me to come in and he would try to help me get in this car. I had already had financing through my bank with Bank of America and just needed to find a car. I was looking for a certain price to pay, and asked if he could come down 2000 on the car. The salesman was all for it but his boss was a real butt hole and said no. They wanted me to put more money down which I refuse because I came in with what I wanted to spend, and felt that they could have accommodated me if they wanted the sale. I already had the money to give them, and he insulted me by only coming down 200 dollars on the car. I told them no deal and then left. I got a call from the salesman the next day and he told me to come back and he would work with me on what I wanted to pay. I went back down there and I was angry because he lied to me. When I got there they were still not trying to come down on the price I wanted to pay which was 800 dollars less then what the price of the car was. What a waste of gas. I felt like they were being bias and very unprofessional. I left and finally I found the exact same car, with better miles and a higher year at another car lot, and these people came down 3000 to accommodate me (the customer).. I just want to thank Benson Nissan? for NOTHING!!! They did me a favor by being poor salesmen because I ended up with something better! Pros: the car lot was organized Cons: Poor salesmen and management more

Went to Benson Nissan Easley SC. Walked in and ask for the phone number for Nissan of Greer, SC. The man (older with graying hair) said we do not have that number. He then ask me why I needed it. I told him there was a car I was interested in buying. He said hold on a minute. He returns a second later I assumded with the phone number for the Nissan (lets face it they do transfer cars from Nissan to Nissan dealership). He then comes back with a man in a pink Ralph Lauren shirt. This man asks me what I need, I explained to him that Nissan of greer had a car I was intersted in and about the sale. He then trys to tell me that the sale I had heard on the radio was false. (NOt SO I heard it again on 102.5 about 20 minutes later on my way to Nissan Of Greer after calling information for the number)! I explained I has just heard it 10 minutes before, He then trys to make me look stupid by saying that the dealership only had that offer on a Titan. I explained to him it was in fact a Murano. He then asks me if he could help me with anything on his lot I told him no the reason that I had stopped in was I currenlty drive an 03 Nissan Murano and heard about the 2009 Murano deal, that was the reason I wanted the telephone number. He then says if I can no longer help you, you can leave. I just looked at him and left. HELP . Its a sad day when a dealership can not give you another dealerships number, and claims to have no affiliations. To others beware of this Dealership. This incident occured today 1-29-2009 around 4:30pm. After Leaving I called Nissan Of Greer (after Paying Alltel Information $1.00) And am on way to look at a Murano that was in fact a 2009 at the price I had heard on 102.5. Thanks for nothing Nissan Of Easley. You should be ashamed!! more