Bel Furniture

Bought furniture from Bel got it delivered next day and I love it. I'm going back next month to furnish the whole house. these guys have the best value in town. keep up with a good job. Pros: QUALITY FURNITURE Cons: VALUE more

This place is horrible we went to get a table we saw in the ad, first w called and asked do you have the same table as the regular bel furniture store we explained how it look guy said yes come on in. We get there the table is like a toddler table seriously then we ask for the manager he as so rude he told us go somewheres else since you can only afford a $200 table I was so mad I wanted to kick his a$$ we didnt care if it was $200 or $2000 he was a total a-hole Pros: Prices Cons: customer service,MANAGER,quality more

This is by far the worst place of brassiness i have ever delt with. They lie and say whatever you want to hear to make the sale but then just go back on everything they say when its time to buy. I was promised that i would get my furniture 2 days after purchase, but then when i went to buy it on the same day they said I will not be able to get it delivered a whole week and a half after. They tell me that they would get it to me b/t 12 and 4 so i took off of work to receive my furniture and it never came, called back and someone did not schedule my delivery. When I called back to inquire on this, I was told that it is not their responsibility and gave me a very bad attitude. I don't understand how a business can have something in writing, mess up on what they promised and then claim they have no responsibility of anything. I will never buy from bell furniture and will make sure to point out to everyone I know not to ever do bossiness with Pros: have the worst customer service Cons: TELL EVERYONE NOT TO SHOP AT BEL FURNITURE more

I bought a table and 6 chairs. We inspected as it arrived and it seemed OK at first. It's dark wood and very hard to find imperfections at first. On Sunday, we were using one of the chairs and the back made a cracking noise. Only then we could see it was cracked and glued back together, and painted on to seem like it was OK, so we couldn't see it in the first 5 days, and then when we finally saw it it's too late. That's deliberate fooling the customer. When I tried to explain to them, they were very rude and told me if I wanted a new chair, I'd have to drive 30 minutes to get a new one in the warehouse. My car is way too small, and it won't fit the chair in. And why would I have to trouble myself with that, when it's their fault? Good customer service would try to remedy the situation by bringing us a new one, considering I paid $99 for delivery in the first place. They told me it was my fault I didn't see it before. Would you want to deal with people like that for a few dollars less? No, thank you. Never again!!! Pros: Prices Cons: Horrible Costumer service, Disrespect with costumer, Trying to fool you with broken furniture more

I just love their prices, they ahve so many give aways, I always stop by there on saturday, since I get off early, sometimes I find a chair for $5, All I do is to grab ti and pay on front, I almost have purchased $500 there so far, I only buy the clearance items, they are rare to find in houston. more