I recently loved out of a property located on Chestnut Avenue in Long Beach, CA that BFPM ""managed"". It was a veritable hell. I had a recurrent and eventually constant pest problem of both the roach and rodent variety which I informed BFPM about in phone calls, emails, registered letters and eventually a withholding of rent that finally got their attention. Their solution was to show up at 9am on a Saturday morning demanding that we leave within the hour so they cuold set off bug bombs. I had already bombed the apartment myself on 5 previous occasions so I did not see how this new wave of bombing was going to accomplish anything. They said, ""well, if we do all of the apartments in the entire building the it will work."" WRONG! The German roaches were back by the end of the week. In addition, there was toxic black mold growing in the bedroom. Again, I informed them about this on numerous occasions only to be met with the line, ""well, maybe you should air out the bedroom a bit more."" Yeah...right. I called the Department of Health and based upon their advisement moved IMMEDIATELY from the unit since it was classified as unliveable per California Civil Code. In addition to this, BFPM also went through 4 different managers for our property within a 18 month period and with each new manager something went wrong in the accounting system. rent payments were lost, missaplied, balanced incorrectly, etc.. I never received a PAID receipt until I pointed out to them that they were breaking the law if they didn't provide me with one. The straw that broke the camels back was their refusal to evict another tenant who had broken into our unit, garage and the unit and garage of another tenant to steal our personal property; despite police reports being filed and an arrest made of this individual. The persistent gang-related activity in and around the unit made it a virtual demilitarized zone; one that began to suck the life from me and my family. At all costs, please stay away from any property that is ""managed"" by BFPM. They are incompetent and unreliable.
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