I just recently had my oil changed for the first time since purchasing my new Kia Sorento. To say I was thrilled with the service would be an understatement. I set up an appointment for the oil change but found I could get into the dealership sooner than I had expected. It was no problem for the service team. I was encouraged to come right over. Upon my arrival I was met by a very courteous service manager who patiently explained to me how my service visit would proceed. He answered all my questions thoroughly. My service was completed in less time than he had originally estimated and had me on my way. So far all my experiences with the Bay Kia employees have been very positive, from my salesperson (Eddie who is fantastic), to the finance person (she too exceeded expectations) and finally to the service team who hit it out of the park with their customer service. Thank you to all the fine employees of Bay Kia. You're the Best!
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