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Bay Cities Auto Body

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24100 Vermont Ave
Harbor City, CA 90710

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(310) 326-3740
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Automotive

Reviews
( 115 )
( 8 )
( 0 )
( 1 )
( 4 )

Best

Bay Cities Auto Body truly stands by their work and making sure the customer is completely satisfied from start to finish. Robert is a great asset to this establishment. I would ...

Worst

The customer srevice was average at best. Kris Kripal was my customer service rep, bad at communication, did not call for updates concerning delays in time completed. The so calle...

Repairs look great. 8/6/2012

I only have a small complaint and that is my service advisor did not communicate with me. I had to make the calls to find out the status of my repair job. more

great service 8/4/2012

quick service. and they washed and vacuumed the car also. I'm a 2nd time customer and am satisfied yet again. more

2nd time visitor 8/2/2012

each time my vehicle was brought back to its original form. will continue to visit if needed. very straightforward and quick when repairing your vehicle. I always recommend Bay Cities Auto Body Shop :) more

Very pleased with service 7/27/2012

great work good people more

very pleased with service and results 7/21/2012

This experience, my second in recent years, was again outstanding. We again were served by Robert Guest, who is always very professinal and also pleasant and friendly to work with. Would recommend both Bay cities, and Robert, without hesitation. more

great work 7/19/2012

This has been a great experince with bay cities auto. Robert was very kind and prompt with service, and the work was done in a timely manner. I also liked the latest up dates on how the working process was going including the photos that were sent to me. Thanks again for good service. more

poor customer service, over all fit and finish is ok. 7/18/2012

The customer srevice was average at best. Kris Kripal was my customer service rep, bad at communication, did not call for updates concerning delays in time completed. The so called pics when car was in service number was 2!!! only 2 picks of what was being done to the car. Lets get to the fit and finish of the product, IS250 was rear ended, so the replacement bumber was not fit very well, had a big gap on the left side, they had to take the car back to try and refit the bumper on the day of pick up. Over spray of paint was all over the car, I guess they didnt realize it gets between the doors. Car smells like paint. All in all my experince with this shop was not very good. I wuold not recommend this shop to any other people. more

Very satisfied! 6/21/2012

The work done on my Honda Civic with done in a timely manner and the results were excellent! The staff was very friendly and accommodating which is always appreciated. They will be highly recommended and I look forward to returning to get more work done on my car. more


Great Experience 6/15/2012

Have had two cars at the shop in the shop in the last 3 months. Excellent service and quality work. The young Man who drove me home after dropping off my car was friendly, mature and a good driver. Thanks, Patti Pittman (the dog vandals owner) more

Excellent Service 5/29/2012

I wrecked my car, it was towed to Bay City by in insurance co. (Safeco) Robert was my rep. He made his initial call and the rest is history. I was sent a daily email with photos and updates on the progress. When Robert had problems ordering parts he let me know. The whole experiance was excellent. I picked up my car, was given a full and complete list of labor and parts. I would defenatly recommend Bay City Auto Body. Thank you, Kelly more

Excellent Service! Great Quality! 5/26/2012

Excellent Service! Great Quality! more

Excellent service 5/10/2012

Fast service! My car was in and out in 5 days. Will use again in the future. more

Thank You Bay Cities! 5/1/2012

Just got in a minor car accident with my 1 week old car. My car had a small dent, scratched bumper & headlights. Went to Bay Cities upon the recommendation of the car dealership. They fixed everything in 4 days. My car now looks good as new with no trace of the accident. Thank You Bay Cities! more

Really good service 4/30/2012

The service is fast and excellent. And Robert send photos on the progress of the repair everyday. more

Great Service, Great Follow Up, Great End Results 4/30/2012

Robert was amazing and incredibly helpful. I will definitely be going back again. more

Awesome! 4/25/2012

This is my second experience with bay cities. I like the customer service I recieved. Great work to all. Will defiantly keep doing business with bay cities more

Bay Cities Auto Body Repair Rocks! 4/21/2012

Bay Cities Auto Body Repair is the best. The staff was professional and courteous. They definitely go out of their way to satisfy their customers. They replaced and painted the driver door on my Lexus SC430. The pearly white paint on my car was matched to a T. more

Very punctual!! 4/16/2012

I've used Bay Cities Auto Body in the past. The gentleman I worked with actually helped me in the last month. One time the insurance recommended them and the second time, I went to Bay Cities Auto Body again. Overall, it was a positive experience. They sent me a text updating me on the progress, which I liked. Everything was done on time exactly when he said. Bay Cities Auto Body was very prompt. It meant a lot. They were very punctual, which was the main thing for me. more

Great work. An excellent experience. 4/12/2012

Every time I have gone to Bay Cities Auto Body I have received exceptional care. They have assisted me in getting a rental car. They get the work done with no delays. All the work is done well. My car looks just as good as it did before the accident. more
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Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Neighborhoods: West Carson
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