Baron Von Frier Llc

Extremely pleasant. Baron Von Frier Picked up my car from my job and brought it back when finished and most shops don't do that so I'm grateful. more

Linda and Steven are friendly, upfront, fair, and honest about what needs to be done to my car. They understand budgetary constraints and never pressure me to make repairs I can't afford, and are superb at dealing directly with my insurance carrier! I recommend them highly to anyone who needs bodywork done, and won't take my car anywhere else! more

The people at Baron Von Frier are the most helpful business people I know. Dave and his wife are extremely knowledgeable about working with all forms of car insurance. I find them to be very honest. They answered all my questions about insurance (insider knowledge, perhaps the kind the insurance companies don't really want us to know). Thanks to them, I feel empowered to make my own decisions. I'm no longer afraid saying too much or too little when talking to my insurance company becuase I know my rights! The first time I met Dave, the owner, was the day a garbage truck moved forward and took my driver-side door with it. After the police report, I couldn't drive the car anywhere so I started calling around. Dave drove about 5 miles to me to inspect the damage (at no charge) to let me know if he could fix my door (he was there in less than an hour, maybe a half hour). He educated me as to my options, I came to trust him as someone who just wants to do his job right, and before I knew it I had a brand new door. They took care of the insurance forms. The second time I used their services is when I rear-ended someone else. I had my car towed from Hayward to "the Baron" in Berkeley (that's an expensive tow) because I trust Dave, especially when it involves insurance. Dave took the time to educate me about my options. I decided to send it to the junk yard. Dave gave me his time and expertise for free, because in the end, I didn't have him do any work on the vehicle. The woman I collided with was nice enough to work with me directly (not through insurance). She shopped around at a few body shops, then I had her take it to the Baron. They quoted a much lower price, a couple hundred less than the others. I know they'll restore her car back to like-new condition. So, I guess you could call me a satisfied customer. So satisfied, I'm writing this ad for no other reason than to just say thank you Baron von Frier! more

My new truck, 4 Dr Toyota Tacoma, was side swiped and in need of repair. Linda, one of the owners, was great all the way through the 7 days it took to repair my truck. She coordinated all the work with the insurance company and fought to get all the neccessary parts replaced. She even set up the rental with Enterprise. I am amazed at the 1 star ratings received. Perhaps those people are a taco short of a Fiesta Platter, LOL. They do excellent work and charge a high, but fair price for that excellent work. If you want a deal, go to Earl Scheib!? more

Thank you for all your time an dhelp with the claim I filed with Explorer Insurance. If you recall, I was the person that was getting the “run around” from Explorer when my Acura TL was hit while parked in SF. I spoke with you on several occasions and each time you were patient, friendly and very supportive (during the extremely frustrating claim process.) I wanted to send you a little gift to say THANK YOU and let you know I finally received a reimbursement from Explorer! -A HAPPY CUSTOMER more

David & Linda - Thank you so much for your unsurpassed attention to detail and workmanship on my Subaru '99 botched windshield job! And for your thorough dealings with the insurance co... truly a great all around customer experience. - Delphine P & Lucas G. more

Thank you so very much for your generous help in this difficult situation. I’m tremendously grateful to you both. Sending my best wishes. -Jane W. more

I just want to thank you again for the incredible service that you provided me. The work on the Prius looks GREAT! And, the manner in which you do business… navigating the communication with the insurance company and the car rental company, made the entire process one that was easy and without any unwanted surprised. You really do a great job taking care of your customers, and THIS customer really appreciates it! (not to mention your great sense of humor!) I will tell my friends! -Lloyd more