Barnes & Noble Booksellers

This Barnes and Noble is terrible. Here is just one example of why:\r \r The line at the 'Starbucks' (they only carry the brand name) is atrociously long. \r \r The last time I went, I started keeping time. 8 Minutes in line.\r \r Then, no drip coffee. So, I said, "Bring it to me when you are ready." As I intended to use the WiFi. Another 9 Minutes.\r \r So, after this, I decided to return the coffee.\r "We have to call a Manager." Ok fine. 5 minutes.\r \r The STORE Manager comes. First Question: "What's wrong with our coffee?" The implication being that there is nothing wrong with the coffee.\r I explain that I had a terrible experience and had to wait far too long.\r Ok, fine. She takes my card to refund it. \r The Cashier rings it up...and this time remembers to put in my Cup discount...having not done so initially. \r \r Ok, so at this point I am sticking. "No, I know that I paid more than that. Here, you can take my Barnes & Noble gift card and look."\r She (Store Manager) demurred. I insisted. more

Barnes & Noble is a huge bookstore with all the books you could possibly want. They have everything by catagory so they are easy to find. The staff is great and they usually have a coffee shope inside, so who could ask for better?? more

This Barnes and Nobles was built maybe within the last 4 years. I really enjoy going here when I visit my aunt. It is located in a shopping area where you can just park and walk. It is also very clean, which makes you feel comfortable enough to stop and have a cup of coffee. more

I like Barnes and Noble and think if you want to know about of find a new book it is the place to go. On the other hand if you want a classic childrens book, you might have better luck searching at an used book store. They keep in stock what sells and is popular and they will order a book for you if you know all your proper information and are willing to wait a couple weeks. So not a bad place at all. more

Retaining an atmosphere similar to other Barnes & Noble bookstores, this B&N is right off the 5, eastbound off the Alderwood exit. Inside, there sits a Starbucks counter on the left, because nothing says, ?let?s buy a book or two or three? like a piping hot, 16-ounce latte. This locale, although not the best organized, is among the smaller of the B&N stores I?ve visited. Typically, one would find a media/entertainment/CD/DVD section, but such is not the case here. In dealing with returns, exchanges, and web-based transactions from (http://barnesandnoble.com/), the staff is typically ill prepared to handle such matters, and customers seemingly await an eternity for an authorizing manager to appear, as if magic is required to conjure up such a person. One prior gift return was a web purchase, and I found it ridiculous that the B&N chain and its website are two separate entities. This experience overall soured my opinion of Barnes & Noble. more