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Barnes & Noble

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1 E Joppa Rd Ste 100 (at across from Towson Town Ctr)
Baltimore, OH 21236

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(410) 296-7021
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Barnes & Noble - Baltimore, MD
Barnes & Noble - Baltimore, MD
Barnes & Noble - Baltimore, MD
Barnes & Noble - Baltimore, MD
Barnes & Noble - Baltimore, MD
Barnes & Noble - Baltimore, MD
Barnes & Noble - Baltimore, MD
Barnes & Noble - Baltimore, MD
Reviews
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( 3 )
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Best

I shop at this store often and have received consistently excellent customer service. Most recently, I was in need of a recommendation, and the associate from children's books wh...

Worst

I recently had a very poor experience at this Barnes & Noble. A very disagreeable woman (whose name/handle appears to be MJ on my receipt) waited on me. I will say, it was near ...

Wonderful Customer Service 2/20/2010

I shop at this store often and have received consistently excellent customer service. Most recently, I was in need of a recommendation, and the associate from children's books who spoke to me on the phone gave me detailed information about several books without my even mentioning their authors. She was a true expert, friendly, and more than helpful. Without being asked to, she offered to put all the books we discussed aside for me at the register so I could read through them before choosing one. When I came into the store, as I was deliberating over the books, another associate--again without my asking him to--checked the store's sales figures on the books I was considering and told me which was most popular. I was VERY impressed, as I always am. What a great staff!!!!! more

Poor Customer Service, MJ 6/15/2008

I recently had a very poor experience at this Barnes & Noble. A very disagreeable woman (whose name/handle appears to be MJ on my receipt) waited on me. I will say, it was near to store close but the store was still open. Hearing the store-closing announcement, I brought my purchases (which totaled over $100) to the checkout desk. She did not greet me, began to ring me up, and then snatched my parking validation ticket out of my hand. I'm glad she stamped it, but every action was like pulling teeth.\r \r With definite attitude, she asked me if I was a member of their B&N program. When I replied that I didn't know and asked if it was a free membership, she replied "no" and then didn't explain anything further. When I got home later, my receipt said I could have saved over $20 on my purchase if I were a member. Since I have discovered it costs $25 to become a member and I'm a voracious reader, I would have purchased it. I will also point out that there was no line the entire time more

Very nice books for good price 9/5/2005

I'm more of a Borders Girl myself, but since I was new in town I hit the first Bookstore I found. This Barnes and Noble was closer to the house only by several feet then Borders and I was very pleasantly surprised when I entered it. The atmosphere was very relaxed and I was surprised to see they had such a nice selection and such good prices. The staff was helpful once I found them and checkout was quick. I've visited several times since. more
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The Booksellers

Owner Message
  • Save with Barnes & Noble Towson. Barnes and Noble is the nations leading bookseller. Save up to 50% on regular items and up to 85% on clearance.

Editorial
  • In Short
    Established in 1873 and still thriving, this mainstream bookseller boasts almost 600 locations and does brisk online business as well. Ubiquitous and well organized, Barnes &...

  • 8/17/2008 Provided by Citysearch
Additional information
  • Hours: call for schedule
  • Payments: Visa, Master Card, American Express, Discover
  • Neighborhoods: Towson
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