BELLA SANTE

My service was great (as always) at Belle Sante Wellesley. However, I just want to go and relax. My therapist was super bubbly and wanted to talk- I wanted to just zone out! I tried giving off signs as I didn't want to be rude- but she kept at it for most of my facial (until the massage part). Also, I don't like being "upsold" the fancy facial for the first 5-10 mins of my facial. That's a real turnoff as I feel like i have to think and evaluate and then turn down a therapist hopeful I will trade up... when again, I just want to relax and tune out. Overall though, the service was nice and my skin felt good afterward- so that's all that matters. more

The setting is beautiful and the front staff is gracious and welcoming. I was so excited to go back and enjoy my relaxing facial. The room was comfortable and the heated bed was perfect on a chilly day! Once the facial started, my desire for quiet and relaxation ended as the esthetician (after upgrading my facial from the one I had booked to a more expensive one without telling me until she had started!) proceeded to fill the time telling me what products I needed for my skin and that of my child (who was not with me). A suggestion is nice, and perhaps welcome, 40 minutes of hard sell is not. The facial was great and my skin looked and felt beautiful, but the experience was not. Not sure I will return.. more

I requested 'deep tissue' and 'neck and shoulders' only. 1st massage was good. 2nd not as good. more

The spa was beautiful and tranquil, but FREEZING. I was literally shivering in the waiting area, and had goosebumps anytime my massage therapist removed the blankets. My companion had a similar experience and we both remarked, "a cold spa?" Not particularly relaxing or even comfortable. more

Talk about relaxing! The moment you step in to this zen oasis your blood pressure starts to drop. They do such a great job of being very friendly and try to take care of EVERY request that you may have. I love this newer Wellesley location. Everyone should treat themselves to some "me time". I had a blueberry facial and it was wonderful!! more

I have been happy with all visits. The only reason this is 4.5 stars instead of 5 is that sometimes the treatment providers are not ready on time. This could be because their last client was late, but it still is not ideal when I have a short appointment and another place I need to be afterwards. However, this occasional issue would not stop me from coming or using the services. more

the Front Desk personnel were very professional. I received an 80 min. massage. Massage oil was cold. There was no bolster placed under my ankles when I was on my stomach. I recommend using that as well as a warm neck pillow and eye pillow when on my back. I recommend Tu-Moda Spa for Beauty and Wellness in Worcester. Half the cost and better massage. more

I went to a different person, because I was in a lot of pain. She was very very nice. But, really should not be doing deep tissue. She pinched my back (I have bruises) which I have never has a massage therapist do before. I just thought it was weird. It was the last appointment of the day, so maybe it is was an off day. But overall I have had to try many people before I have found someone I liked in general. more

I'll be back and will refer folks as well. more

Another great experience at Bella Sante--Julie gave a relaxing massage that was perfect for relieving the post Thanksgiving weekend kinks! more

My experience at Bella Sante was relaxing, peaceful and fun, too. The massage was amazing, the atmosphere was beautiful, and even the locker room amenities were great. I would definitely return here for a day at the spa! more

Melissa has incredibly strong hands! A wonderful attitude and very caring more

A pedicure at Bella Sante in Wellesley is the best! From the friendly and efficient front desk staff to the punctuality and professionalism of the technician -- to the peaceful waiting area with hot and cold beverages -- the whole experience is such nice break from the fast pace of life outside of the salon. Highly recommend a trip to Bella Sante any day! more

Christina did a great job on my blow dry-I have never had so many compliments. more

several times i've had a massage and facial the same day. I stopped the facials because more time was spent massaging my feet and upper back and arms. Despite my saying i had just had a massage, the woman continued as she wanted. I would not return there for a facial again. The massage was a 6 out of 10 more

This place is awful and a TOTAL rip-off!! I went here for a SpaWeek pedicure yesterday, and was extremely disappointed. Upon arriving, I went to the locker room to change into my robe and slippers, and then waited in the lounge. The person doing my pedicure, Lucy, came by to get me for the session and was as rude as ever. No smile, no hello, and I just felt like cattle being herded. The rude service continued throughout the pedicure, making it an extremely unpleasant experience - the last thing anyone would want in a spa! But wait, the worst is yet to come. I had signed up for a 50-minute pedi, but after about 20 minutes, the woman doing my pedi was already applying the base coat on my toes. I asked her why it was only 20-25 minutes long, and she brought the front desk staff to talk to me. The front desk girl was pleasant and said she'd speak to the manager about my concern (this is the only plus so far), and have her call me back. So, the pedi was done in 25 minutes, and I was herded back to the lounge, where I waited for my nails to dry. I did also want to mention that I ran into 2 young ladies in the locker room, who had similar experiences. They had signed up for 45-minute massages that lasted only 20 minutes. I guess I wasn't the only one who got ripped off, but I wonder why a spa would want to treat potential new clients this way. I am NEVER going back to Bella Sante, and will advise all my friends/family to stay away! more

Bella Sante's Wellesley spa is a wonderful find for those of us who don’t want to trek downtown for spa services. It’s located in the new Linden Square marketplace. It’s a large spa with all the regular services I’ve enjoyed at their great Newbury St. spa. In addition, Wellesley also has a stylish hair salon. Making an appointment was easy and they sent me an email reminder as well. Because I neglected my skin all summer, I had the Blueberry Smoothie facial that like its name really smoothed my skin. I also had a manicure and the spa pedicure in their comfortable and spacious nail area. After my services, since the stylist had some free time, they also gave me a free blow dry. The staff was welcoming and gracious given I was a few minutes late. They managed to work me in the schedule so I did not lose any time or feel rushed. One nice treat is their organic raspberry flavored tea that along with various fruits and trail mix was offered in the waiting room. more

I have been to GSpa, Ardan, Canyon Ranch and a great deal of other spas in the area. Bella Sante is as low budget as it gets. Uncomfortable seating, a few smushy apples in a basket for a "snack," decor that doesn't even match and the prices are RIDICULOUSLY overpriced. The staff is incompetent (my friend had to wait FOREVER) and the so called "manager" came out in a scraggly outfit after dodging phone calls numerous times. What kind of place is run like this!?? I will never return again. Horrible service more

I went to Bella Sante for a girl's day with my mom and sister. We were there for 5 and 1/2 hours- we had eye brow waxing, manicures, pedicures, and massages. The eye brow wax came out great. I got the foot facial and hand facial- I enjoyed them both, but did not think the hand facial was really worth all that money. The tech that did my mani/pedi had me stay in the pedi chair for the whole thing, which was great. However, my mom and sister moved to a manicure table and sat in not so comfortable plastic chairs. I had the citrus aroma therapy massage, and my mom and sister had the hot stone (all 80 min) and we all absolutely loved it. We had ~ 20 minutes in between services and found the lounge area relaxing. However, we did not bring snacks since the website says, "Please do not bring food into the spa. You are welcome to help yourself to snacks or beverages at our health bar." The "health bar" consisted of very small cups with a few table spoons of trail mix, 3 apples, a bunch of grapes, lemonade, water, and tea. For having been there all day, we were hungry before the massages, and famished after. I'm sure most people don't usually spend half the day there, but a more significant snack would have been appreciated i.e. cheese/crackers, granola bar or even a sandwich- we would have paid for it with no issue. After spending over $1000 for the day between the 3 of us, I think a sandwich would have been reasonable. The absolute best part was the massage, followed by the very pleasant, courteous, and helpful staff. Overall a great experience, but next time I'll be sure to pack a PB&J at least! Pros: Wonderful staff, excellent services Cons: No snacks! more

I had a fantastic facial and brow tweeze. My skin feels so hydrated. I next treated myself to the best hair coloring I have ever had. The new color is perfect for my skin tone and looks amazing. She cut and styled my hair. I look and feel terrific. Definitely worth it. I can't wait to try a pedicure and manicure in the future. Pros: Incredible facials and awesome hair salon more