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Businiess name:
BELLA SANTE
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Review by:
citysearch c.
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Review content:
This place is awful and a TOTAL rip-off!!
I went here for a SpaWeek pedicure yesterday, and was extremely disappointed. Upon arriving, I went to the locker room to change into my robe and slippers, and then waited in the lounge. The person doing my pedicure, Lucy, came by to get me for the session and was as rude as ever. No smile, no hello, and I just felt like cattle being herded. The rude service continued throughout the pedicure, making it an extremely unpleasant experience - the last thing anyone would want in a spa!
But wait, the worst is yet to come. I had signed up for a 50-minute pedi, but after about 20 minutes, the woman doing my pedi was already applying the base coat on my toes. I asked her why it was only 20-25 minutes long, and she brought the front desk staff to talk to me. The front desk girl was pleasant and said she'd speak to the manager about my concern (this is the only plus so far), and have her call me back. So, the pedi was done in 25 minutes, and I was herded back to the lounge, where I waited for my nails to dry.
I did also want to mention that I ran into 2 young ladies in the locker room, who had similar experiences. They had signed up for 45-minute massages that lasted only 20 minutes. I guess I wasn't the only one who got ripped off, but I wonder why a spa would want to treat potential new clients this way.
I am NEVER going back to Bella Sante, and will advise all my friends/family to stay away!
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