Avenue Auto Service

Three days before having my car towed by Avenue Auto I had it inspected on a rack at Wheelworks Sunnyvale- Specifically for chassis squareness and bushing condition. - The car looked drove and aligned fine- The alternator went out- SO I requested a flat tow from AAA- Avenue auto said they could tow the car without damage- However. The driver admitted to being behind the wheel for 20hours- He was nice. But he was very much on autopilot- Driving over Elcamino on Woodside road- The driver did not slow for the dip- I cringed- It hit hard and I heard stuff break- In fact after having the alternator repaired the handling of the car was adverse- I replaced the two front control arms at that point- Then took it to Avenue Auto to see if they could fix the damage done to the car- I was told that it was worn out- Funny thing- Being as that Earlier when I inspected it the bushings were fine- There was a torn rear subframe mount- The repair Avenue Auto did was not only a full inch low and a half inch back from where is should be. But in a position as to have the force of the swaybar impact the fuel tank- they at no point test drove the car- I brought it back and said it was not an amenable repair- Round two- More missed work- The tech put washers on the other side of the sway bar- And again. Failed to teat drive the car. Even upon request- I was told to have them fix it correctly would start at 300$ but they didn't know really how much more. - But that it would start at 300$. I took the car to Mieneke and the owner laughed at the poor quality of repair- We had to chop apart the welds done by Avenue auto. Start from scratch. Order and install bushings. Finally. After hundreds of dollars paid to Wheelworks. Meineke. And a Shop in Fremont- A laser rack confirming that the tow had in fact warped the frame- Calling AAA Calling Avenue- All I got was made fun of. Told my car (that outhandles according to edmund an analagous M3) Was a piece of junk Ford- No test drives were ever done after they WELDED my car- No financial compensation for the repairs- In fact I was told that the car had a basic plane jane suspension- These guys are idiots- This is a hand built limited production Former Federal Interceptor- Hand made in Tennessee By Fords top techs- It has a Cosworth in it- A VERY sophisticated suspension- These people are Racist- They are incompetent. The work they delivered was grossly unsafe- If it's white it's right here At Avenue Auto- Jews. Blacks. See Kyle- Don't go here. Again. Keep specifically in mind that I requested a flat tow and was told they could tow the car non flat without incurring damage- Damage was incurred- Responsibility to repair the damage was not met- Pros: null Cons: null more

I have been taking my Volvo station wagon to Avenue Auto for years and have nothing but praise for their shop. They have the nicest staff, very reasonable prices and excellent technical service. Just ask for "Tony" and you and your car will be happy customers! more

This shop located alongside Industrial Road in San Carlos is a highly recommended repair and body shop for many car makes and models. I found them through the local consumer reports and they never disappointed me. Talk to Bruce when you bring your car in and you are taken care of. They deliver high quality work and always charge a fair amount for their work. Here is an example: My '95 Ford Taurus was quoted by a dealer in Palo Alto to need a $1200 job on the cooling system. I didn't have it done there and a few weeks later brought it to Avenue Auto. Repair cost: $60 (1 hose was broken). To this day I never needed another repair. I highly recommend this shop. more

Since the 50s, this business has offered a variety of auto services. I heard about them through word of mouth, and I also tell my friends. If you find yourself stranded, they come and tow you to the garage. They also offer a shuttle service while the car is getting worked on. They also do oil changes, tire rotation, and smog checks. I had them refurbish my air conditioner, flush it out and refill it. They seems to be able to do body work also, judging from some of the other autos there. PROS: shuttle service, towing CONS: located in an industrial area, so good thing there's a shuttle! more