I just wanted to state how disappointed I am in Avecina, I purchased two Groupons for 6 laser hair removal sessions for each one. I have gone to two sessions without incident. However I scheduled my third session for February 4th, 2012 which was a Saturday, and I drove the 30 minutes there and Avecina was closed so I drove another 30 minutes home?!?! So I called on Monday and asked what happened and the rep told me they just decided to close and there were no appointments for that day??? (I have the appointment card that the secretary gave me with the date and time on it) So I rescheduled for Saturday February 18th, 2012. I drove 30 minutes there and arrive and go to the counter to check in and the secretary asked me if anyone called me on Friday to cancel my appointment and I advised of course they didn't, that is why I am here because I have an appointment and was not contacted to cancel, and she says that the laser machine broke on Friday and the other secretary was supposed to call
more