Well, on the reviews I saw here I went in with my bike for a detail.
First trip in, bike was late getting finished. OK, he told me it would be ready noon the next day, fine... arrived at 4, its not put together, I wait a bit, its ready.... almost.
While being serviced a chip was taken out of the front fender. Ok, accidents happen, I can live with that. They are very upfront about it, and getting it fixed.
Take it in about a week later to get it fixed, Monday night. Wednesday (when I said I wanted it) I call twice, no answer, leave 2 messages, no callback (they have caller ID, they know who is calling). I call again Thursday morning checking on status, no status can be given (how is this possible), I am told I will get a call in 30 minutes. 3pm that afternoon I call back, am abruptly told it is ready to pick up. I show up, bike is there, but nobody to talk to about it, I leave with my bike.
Now, overall, I wouldn't mind all that. But the half a%# work done bothers me. There are actually drips on the fender that they had repainted and installed, it looks like they took it to an high school auto shop to get done and it took them 3 days to do it! forks obviously were not polished ... I could go on...
Net for me, and my recommendation. Dont let anyone here polish your old tennis shoes much less anything you hold of value.
Pros: it was in a good location
Cons: Customer Service, Attention to detail, quality of serivce
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