Autobahn Europlaza

id: 56034
marker

3000 White Settlement Rd
Fort Worth, TX 76107

marker
(817) 336-0885
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Reviews
( 84 )
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( 8 )

Best

Liked the way we were treated.

Worst

I purchased a windshield , it was delivered damaged and also Autobahn would not issue credit because I did not report damages to edge of glass immediately but the damaged windshie...

Editorial review from Citysearch 3/29/2013

While researching all of the available new Volvo XC90s in the US, I came across Autobahn Motorcars in Fort Worth. They were selling a gorgeous/truly like new XC90 loaner car with approximately 4,000 miles for $8,000 under the MSRP. Two additional manufacturer specials dropped the price an additional $1,900. This was the best offer in the country by $5,000 and within driving distance, yea!!! I spoke with Dan in Volvo Sales on the phone, and he was very nice and offered to set the car aside for us if we were interested in purchasing it. My husband and I spent that evening driving up to Fort Worth from Houston. The next day we met with Dan and were incredibly pleased with the customer service we received. Dan had sent the car to be detailed that morning, and it looked great. The sale process was seamless, fast and very pleasant. Dan even took the time to teach us about all of the cool features of our new car. We would highly recommend purchasing a vehicle from Autobahn Volvo, especially from Dan! more

Editorial review from Citysearch 3/19/2013

After beign a loyal John Roberts customer for years, I switched to Autobahn 3 BMWs ago. Each experience has been great, especially when compared to other BMW dealers in the metroplex. The 45-mile drive is worth it for me.\r \r Each time, I have been able to complete the transaction over the phone and fax. When I go to pick up my new car, I am in and out in 30 minutes.\r \r The last one I bought, in October 2003, I had the pleasure of dealing with Terrence (my previous guy, Todd, had moved on, but he was also great to deal with). These guys are pleasant, easy to work with, and have consistently offered the most fair price in the Mteroplex. I appreciate the way they respect my time and do not play games. Their finance guy is good too-very down to business.\r \r I do wish they would return calls more promptly, but other than that I feel they have provided me with a first class experience more

Editorial review from Citysearch 3/15/2013

Mark Britton is the best service guy I've ever met! Good job! more

Editorial review from Citysearch 3/8/2013

Scotty at Autobahn VW Service was a true pleasure to work with. He made what was a pretty nasty experience (and pretty costly too) really seem ""not that bad"". He was prompt, courteous and always on top of things. Thanks Scotty! more

Editorial review from Citysearch 3/1/2013

Y'all are great guys, especially Trent and Roger in parts! We've been customers since 1980! more

Editorial review from Citysearch 2/21/2013

Bought my car from Chad at Autobahn. Very good experience. I had previously bought a car at John Roberts in Dallas and was very turned off by them. They wouldn't budge on price. Chad was willing to work with me and I left with a deal I was happy with. Whole sales experience was great and I was treated like royalty. After I had my car, got the HK rattle and brought it in for service. It took them a couple days to fix it because they ran out of the parts but that was okay because I had a loaner. The only problem was the damaged my tint on my rear window. So, they had it redone and drove my car out to me 50 miles away to not inconvenience me. So, they were willing to go the extra mile. All in all, I LOVE that dealership and will buy all my BMW's from them. They were friendly, are willing to work with you, and don't ignore you after they have your money like other dealerships. more

Editorial review from Citysearch 2/15/2013

My dream car came true about a year ago, I'm still loving it! Jimmy helped out so much! My car is perfect in every way! And Jimmy was so helpful and great service! Their always friendly! For my 1st at I enjoy doing business with them! more

Editorial review from Citysearch 2/6/2013

I really have to express how much I love Autobahn BMW and their service dept.! They had to find and fix what BMW of Austin screwed up AND deal with me being a frustrated customer who didn't have an appt. I have dealt with the sales and service people at Autobahn for ALL of my car purchases for over 10 years now and I am always amazed. THANK YOU BMW service team for making my car shiny, brand new and drivable again! more

Editorial review from Citysearch 1/31/2013

Better to deal with than another dealer. more

Editorial review from Citysearch 1/18/2013

Very professional job done by Mr. Rooter plumbing. They took the time to explain everything that they were going to do. Victor was excellent! Very trustworthy! more

Editorial review from Citysearch 1/18/2013

Best New Car Buying Experience I have ever had! Thanks Chris D. I love my new BMW. more

Editorial review from Citysearch 1/8/2013

Just bought a new BMW 5 from them and overall I had a great experience. I have previously done my research and negotiated the car from multiple dealers, including one in Houston, that participates in Costco's buying program, but decided to go with Autobahn, due to the lower negotiated, competitive price and great working relationship with my salesman, Mike Powell. He was not pushy, although he did offer alternatives, and was overall quite helpful. I am very likely to recommend somebody desiring to purchase a new BMW to work with Mike.\r \r Previously I dealt with Moritz in Arlington, and was very disappointment by one of their salesmen who bullied me into a take it or leave type negotiation, even raising his voice at me. The Autobahn experience was quite different with not much to complain about.\r \r In closing I'll mention that it was definitely not a high pressure type of interaction, either from the salesman or the finance manager, but one where options were outlined, and if you knew what you wanted you could take it or leave it, without much pushy persuasion on their behalf. more

Editorial review from Citysearch 12/27/2012

Good price for the vehicle. more

Editorial review from Citysearch 12/21/2012

Great sales and service. more

Editorial review from Citysearch 12/17/2012

I contacted this dealership on line for information on the 335i and was forwarded to Chad who replied to my email in less than one hour. Based on my inquiry he determined it would be best to proceed in person where I could see the options I was asking about. I went in the next morning and he was waiting for me with the information I had requested. When I decided the new 2013 line was more to my liking he printed out the price sheet of options for me to study. During this time I also looked at a 2011 service loaner on the showroom floor that had most of the options I had looked at but at a much lower price then the 2013 model. After sleeping on it I contacted Chad and said I was interested in the 2011 and went back in to discuss the sale. Throughout all of this Chad was very polite and never got irritated that I had changed my mind at least three times. He is what dealerships like to promote that they have but very few actually have a sales staff or individual that measures up. To complete the sale he recommended several items that would enhance the vehicle to me and had the service department complete the items I said would need before taking delivery. All of this was done as promised and even completed about 3 hours before the promised delivery time.\r \r I saw nothing in the dealership or sales staff that was not professional or what I would consider below the highest of standards. I would recommend both. more

Editorial review from Citysearch 12/7/2012

Recommended by both a co-worker and Jerry Reynolds. more

Editorial review from Citysearch 11/29/2012

Had the car I was looking for in stock. more

Editorial review from Citysearch 11/27/2012

Have been buying cars from this dealership for several years. Have always felt like we have been more

Editorial review from Citysearch 11/15/2012

Autobahn BMW was willing to work with me and after the other manufacturer dealer shrugged me off. more

Editorial review from Citysearch 11/7/2012

Autobahn is the best BMW dealer in Texas. more
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