I contacted this dealership on line for information on the 335i and was forwarded to Chad who replied to my email in less than one hour. Based on my inquiry he determined it would be best to proceed in person where I could see the options I was asking about. I went in the next morning and he was waiting for me with the information I had requested. When I decided the new 2013 line was more to my liking he printed out the price sheet of options for me to study. During this time I also looked at a 2011 service loaner on the showroom floor that had most of the options I had looked at but at a much lower price then the 2013 model. After sleeping on it I contacted Chad and said I was interested in the 2011 and went back in to discuss the sale. Throughout all of this Chad was very polite and never got irritated that I had changed my mind at least three times. He is what dealerships like to promote that they have but very few actually have a sales staff or individual that measures up. To complete the sale he recommended several items that would enhance the vehicle to me and had the service department complete the items I said would need before taking delivery. All of this was done as promised and even completed about 3 hours before the promised delivery time.\r
\r
I saw nothing in the dealership or sales staff that was not professional or what I would consider below the highest of standards. I would recommend both.
more