Austin Auto Direct

I bought a Porsche 911 that was in outstanding condition. First thing I noticed when I arrived at Austin Auto Direct was how clean the whole place was. The office was very professional looking, nicely decorated and all the cars in the warehouse were all spotless. When I spoke to Ivan, he was very nice and asked me a lot of important questions which showed me that he wanted to take care of me. He was NOT pushy at all and was very easy going which was the best thing about him. I went through my Porsche pretty thoroughly and I liked everything I saw. I was able to test drive it and my decision was made. I will have to say that my experience was very different and in a very good way. Ivan also sold me a warranty and again was not pushy but explained how important it was to buy a warranty. Highly recommend anyone to buy a car from this company. Andrew\r more

Best Corvette I have ever bought without question. Want to thank Ivan and Nicole there at Austin Auto Direct for all their help because the transaction went very smooth. The condition of the corvette is what really impressed me. Ivan was very honest with me upfront and I really appreciate that. You can tell he really cared about making me happy all the way to the end and I didn't feel rushed at all. He answered all my questions and even added information about the corvette that I didn't know about. Once again, thank you. more

The BMW I purchased was more than I expected. Every other BMW 335 I saw during that week were not as nice as this one. They really know what they are doing and were more than honest with me which is hard to say for other places I deal with on a daily basis. I plan on giving out their number and using them for sure in the future. I want to personally thank Nicole for all her help. more

I purchased a Dodge Charger that was in incredible condition and I wanted to let everyone know that is interested in purchasing a car from Austin Auto Direct, that these guys work really, really hard to provide a quality product. Ivan (Manager) asked me to look at every one of the cars that were there to see how serious they are about selling cars and providing all clients the very best. This is what stuck in my mind more than anything else. The determination they have is what made me write the check for my Dodge Charger. more

The Corvette I purchased was in excellent condition and I am extremely pleased with it. Being from Chicago, we have a lot of rusted type vehicles so I decided to find a Dealer from the south in Texas. I found the Corvette I wanted and they had a really good score so I felt comfortable. I want to add my comments, because buying a car online is very scary some times. The BBB made the deal happen with their A- rating. Also, what makes them special is that they worked hard to help find a shipper that picked up the Corvette quickly. \r \r Thank you again, \r \r Peter more

I am not a first time buyer so when I give a recommendation, I don't give it lightly. Everything thing about the Porsche I bought was well described. I expect to be treated Professionally and I felt that way from the beginning over the phone. Being from New Jersey, I can be very blunt but Ivan kept his cool and answered everything I threw at him. This was my experience with these guys so again, they have my recommendation. more

Outstanding Dealership! Highly recommend to anyone looking for a high-end car. I found the car I wanted and it was much better than all others I have seen and test drove. Immediately after seeing the Lexus, I knew I wanted it. Super clean and ready to go. I have never been in and out of a Car Dealership that fast. Ivan is truly a very professional person that knows his stuff. more

I was shocked when I went to see this dealership. I called first for directions and spoke with Nicole who was very friendly. I arrived and met Ivan (Sales Manager). He was extremely professional and non-threaten when meeting him. The facility there is more like a Art Deco studio with nice furniture and Big Screen TVs instead of most plain Jane Dealerships. Ivan allowed me to test drive the BMW on my own and didn't hover like most car salesmen do. I was very impressed how clean the car was. I bought the car and didn't get much of a discount but that is fine because the condition of the car and the price was already lower than others I found on the internet. I want to thank Nicole and Ivan for their help and highly recommend them to family, friends and whomever. more

I don't normally write reviews but I wanted to because of the experience I had with Ivan. I have had bad experiences in the past and I know buying a used car is not easy sometimes, but in this case, it was very easy. The car was as described and is a great for one. I didn't expect a new car and most used cars I have seen were in worse shape when I saw them in person such as torn seats, worn out buttons, carpet stains and bad odors. The BMW I bought was very clean and I loved the way they did not pressure me. They let me drive the car on my own and let me take my time. Again, I don't write reviews but I need to let everyone know my experience. more

I called and spoke to Ivan and decided to come in. The office was very nice and not like a most car dealerships I have been too. The employees there were very nice as well and asked me if I wanted some water. I was taken to the show room by Ivan and he pulled the Mercedes out for me. I was able to test drive it on my own and when I returned Ivan answered all my questions. He helped me with the Credit Union I was dealing with and the transaction went very smooth. I want to thank Ivan and Nicole with me buying the Mercedes. Thank you! more

Had a great buying experience. Manager and staff were extremely helpful and friendly. Got a great car in amazing shape and the process was simple. Would definitely recommend this dealership to friends and family! more

We purchased a vehicle from this guy about a month ago, and nothing has gone wrong with it yet (knock on wood). But he has failed miserably at paying off our $30k trade-in. We gave him a payoff quote good for 2 wks, and he didn't make that deadline. Then when our next monthly payment approached, I called him to find out where the payoff check was, and he said he would overnight it and email me the tracking number and check copy. I called him every day for a week asking where that information was. When I finally called and asked for the tracking number over the phone, he assured me that the check was sent, he didn't have the check number on hand, and that it would get there by the payment due date. The payment due date has come and gone, and I've discovered that the package hadn't been actually sent until 4 days after he said he would overnight it. And he didn't overnight it; he sent it GROUND....scheduled to arrive 5 business days AFTER THE DUE DATE! \r We were also suspicious of him before we bought. He always said he has to talk to his GM before he could agree to something, but the GM was conveniently always in a meeting or out of town. When we signed out paperwork, we were further curious when we noticed that he had the only office in the building, the furthest back and biggest office too. Although this is almost comical, we decided to check the BBB website, and our suspicians were confirmed - he IS the GM!!! =P He also insulted his own employees who wash and clean the cars, calling them names at times. And then when we were inquiring about the check status, he insisted that his assistant was suppose to email the info to me. Seeing how he made up a GM, I doubt he has an assistant either. \r I would think twice about buying a car from him again, but I will definitely never trust him with my trade-in payoff again. more

Stay away- he will cheat and lie and steal. He give sleazy used car salesmen an even sleazier reputation. Owner is a complete donkey. Cons: The man is a con, that's the con. more

For anyone that is thinking about purchasing a car from this man is insane. Working with him and his company has been borderline destructive. He is a manipulating man that will not only threaten you with your well-being, but also harass you until he has no more threats to throw to you. After we discovered that the car he was trying to sell us was faulty, we let him know that we were not going to purchase the car. With that, he became extremely upset and promised to sue us for it. Of course, he had no grounds, the car was on his lot! It's not like we took the car. It was sitting in his garage. And until he had a payment from us, there was nothing binding us to it. He was extremely upset that we have not taken the car, and demanded that we come pick it up. And he not only insulted my father, and called me repeatedly with insults, but he also made comments about his slow workers and how dumb they all were. He told my father that he was going to ruin my credit (how?), that he was going to cry in jail, (for a misdemeanor?), and that he was not man enough( who is the one that has a temper? 5 year olds are more mature than you). And also, half of the things that he said the car had, it did not when we got there. Really, this man has no reason to be running a business. He has anger problems, and consistently forgets that we are his customers, and not some people off the street. Do not listen to him when he bullies you, it's all hot air. And if you can, test drive the car A LOT, and do not give him ANY type of payment, until you are 100% it's the car you want. But honestly, I would not even consider him for any type of business transactions. Pros: it was a sunny day? Cons: Everything more