Aussie's Appliance Service

On the referral of a friend, Rodney came and fixed one of two broken applicances today after being called just yesterday. He was prompt, honest and knowledgeable. He will be returning to fix the other appliance once the part comes in. I could not ask for more from an appliance service. He will be the call I always make for appliance repair. more

Rodney at Aussies Appliance Service has been to my home 3 times in the last few years. Never had any issues. Always treated my home and family with respect. The repairs were perfect and the pricing fair. He is stright forward and honest. more

Rodney has been my appliance repairman for almost 6 years now. He has always been prompt about returning my calls and Quick to come over to fix my problems, (98 percent its my ""SubZero"").He always listens and will take the time to explain the situation as good as he can always on the phone. I have not even been home a few times and Rodney has been left alone in my home and I assure you he is 100% trustworthy.I use Aussie because he stands behind his work and warranties his repairs. Guaranteed to be on time. I love that! more

We had a 10-12noon appointment to fix a dishwasher. Called my son at 10:45. Asked if the guy had arrived. He said no. Called Randy. He says he banged on the door as the dog barked but no response. Was understandably upset. Told him my son is there and he says no one came. Then Randy, disappointed that no one answered, retorted with 'this is bull.., if you think I enjoy traveling to peoples homes, etc...go find someone else! Click. My son claims he may have been in the shower..backside of our home. We both lost on that exchange. Understand his frustration. People do make mistakes is a lesson he seems to have discarded.. more

Making an appointment is not easy, however, the first scheduled time we arranged I had a day off from work. He was prompt and got right to work. He seemed to know what he was doing, however, he was not very friendly. My mother was visiting at the time and she even said as much after he left. He made partial repairs which rendered my Frigidaire stove partially unusable and said that he needed to order parts which should arrive ""in a couple of weeks."" He called me twice and I was unable to get back to him, so on his third call I answered and apologized for not returning his calls. I asked if he could come out next weekend because I am a single girl working from 9 to 5 and can not take time off (especially the way jobs are these days) to get my stove repaired. After going around a couple of times and me trying to offer alternative times, he proceeded to fly off the handle at me and literally say - verbatim - ""I'm so sick of people like you who think you're so much more important or better than anyone else and that 'we' should work around you and your schedule. You honestly expect me to work after working hours for YOU??"" I was appalled. I immediately profusely apologized and tried - very calmly - to say that I needed him to return and finish the job he started to which he told me that he would not be back to finish the job and would be returning my parts and to ""call Frigidaire."" That was pretty much all he'd keep on saying to anything I asked him. I begged him over and over, even saying I was trying to be kind and professional to him, to let me know what work he has already done so I can let a new service person know. He refused to tell me what work he performed and what parts, if any, he had ordered for me. When I kept asking he kept trying to talk over me and all I could hear him saying was, ""BLAH BLAH BLAH BLAH . . "" which I could not believe I was hearing. It sounded like a 12 year old kid on the other end of the line. He kept repeating for me to call Frigidaire and that he would NOT come out and finish the job. Everything he said was in an extremely mean and abusive tone, very very hostile and almost crazed. \r \r So I am left now in the lurch with a partially working stove which cost me over $2,000 purchase price. This man is completely unstable and I would not allow him in my home again. I would advise that you call another company. more

Aussie's is the ONLY appliance repair service I trust. I've used them many times. Rodney, the owner, has never been anything but professional and courteous. He is extremely knowledgeable and honest. He will tell you straight up if you are better off replacing or repairing, and will think outside the box whenever possible on repairs. I can't emphasize enough how much I trust Aussie's. Pros: Always honest and courteous. Always on time. Cons: Living in Tarpon Springs I sometimes have to wait a couple of days for him to be in the area. more

rude and hostile!!! DO NOT USE \r Owner came out for service call and he would not explain anything. He would not answer questions and stormed out of my home as though HE was insulted!!! Pros: came out quickly and on time Cons: abusive and not likable....rude. not helpful...did not fix anything more