I love the quality of all work that has been done on my automobiles the few times that I have visited Audio Itch. \r
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First, let me say that they have always given me excellent customer service and its good to see that they have the same manager working there (and my visits were 5 years apart).\r
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When I was there for the first visit, I purchased the Total Mobile Audio 12's (subsidiary of JL). Good quality speakers and they hit hard. Had my amp go out a few months later. They ran a diagnostic and found that the amp had blown (I had wired this myself). They ran me a good price on an amp that matched the subs for a great price. Still have the amplifier to this day.\r
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Because of the excellent service, I came back today for a window tinting job and radar detector install on my '08 Taurus. The tinting was done extremely well and I couldnt be happier. They also hard wired my radar detector into the car for me at a discounted price because I already had all the necessary equipment (also keep in mind that I already had the detector, which I did not purchase at Audio Itch).\r
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I could not be happier with the service and products or the accuracy of the information provided.\r
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My only ""gripe,"" so to speak, is that I was informed that the job typically takes 2 hours. I dropped the car off early (10:20a. for an 11:30a appointment) and I did not receive a call that the job had been completed until 4:30p-ish. Thankfully for me, I was unable to return to the store until 5p anyways so it was of no inconvenience to me.\r
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Bottom line: you will be more than satisfied with what you receive from this company. If you are doing window tint, just make sure that you give yourself enough time for the job to be completed. Some things just take time.
Pros: Customer Service, Quality of Work, Knowledge of Individuals
Cons: Job Not Completed As Quickly As Quoted
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