Although I am happy with my dress, I would not recommend my own friends to go there. I think what they lack is professionalism and good customer service. They were far too casual for how much money you spend at the store. I also almost had a panic attack because they weren't answering my calls - I thought the place had shut down! No, turns out they just moved locations and couldn't be bothered to tell me and they still had my dress! After that, I hurriedly took care of the fitting six months ahead of schedule, since I had already paid ten times on that what I should have. They made me pay TWICE for my alterations, because I did not have the receipt from when I paid for it in a grouping with my dress, veil, and tiara. I paid double or triple what I should have for alterations, but I was too nervous (what with them having my DRESS) to hassle them about it.
Also, I think they are shady in that they said my tiara had a ""special"" type of crystal, but AFTER paying for it when I finally came out of the clouds to look at it...Cheap, cheap, cheap. I think they take advantage of brides who are so excited to find dresses they will make you pay three times what you should. Admittedly, I was naive and inexperienced when I went in and they do have to make a living, but that's no excuse for such severe overpricing. I bought the rest of my wedding apparel from David's Bridal because I just did NOT feel safe ordering from them again.
If they had treated me fairly and professionally, I would easily have recommended my friends going there, but now I warn them AWAY from it.
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