Appleton Campbell Inc

4.9
1012 reviews
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id: 29289865
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100 E Franklin St
Warrenton, VA 20186

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(540) 680-4130
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HVAC Contractor

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Reviews
( 971 )
( 31 )
( 2 )
( 4 )
( 4 )

Best

I appreciated how quickly A-C came when I called with two frozen outside spigots. I liked the options offered and the timely way in which the work was done. I have called on A-C ...

Worst

oil furnace serviced. issues still remain after the service. requested for redoing the service.

Fast Response, Efficient and Professional Service 8/14/2014

Tech provided good, understandable info. in a friendly & personable manner. more
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Very Good Service 8/14/2014

Did not have to wait all day. more
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Very Good Service 8/14/2014

Did not have to wait all day. more
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Thank you! 8/13/2014

Jerry was professional and explained what he did. more
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Thank you! 8/13/2014

Jerry was professional and explained what he did. more
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A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ 8/13/2014

We have never met such friendly and proficient technicians as James and Shane. You should be very proud of them! more
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A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ 8/13/2014

We have never met such friendly and proficient technicians as James and Shane. You should be very proud of them! more
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David was outstanding 8/13/2014

Very professional & personable! more
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David was outstanding 8/13/2014

Very professional & personable! more
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Service was excellent. Technician was courteous and helpful. 8/13/2014

Service was excellent. Technician was courteous and helpful. more
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Service was excellent. Technician was courteous and helpful. 8/13/2014

Service was excellent. Technician was courteous and helpful. more
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Professional, knowledgeable, Good Customer Service Skills 8/5/2014

Professional, knowledgeable, Good Customer Service Skills more
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Professional, knowledgeable, Good Customer Service Skills 8/5/2014

Professional, knowledgeable, Good Customer Service Skills more
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Service is Great! 7/7/2014

The employees, both on the phone and those that come to my home are always courteous and professional. I highly recommend their service! more
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Service is Great! 7/7/2014

The employees, both on the phone and those that come to my home are always courteous and professional. I highly recommend their service! more
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Your service is exceptional in todays world, but is also very expensive, but like they say, "You get what you pay for." 6/28/2014

My only comment is regarding my Carrier HVAC System. I purchased this system from your organization in December of 2010. Since then I have spent a total of approximately $2,000 in repairs for a system that is only 3.5 years old. All of the repairs were done done under warranty, so the entire cost was for labor. To me that seems very excessive. For a system that was recommended to me by your organization, I am very unhappy with the overall performance to date. more
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Your service is exceptional in todays world, but is also very expensive, but like they say, "You get what you pay for." 6/28/2014

My only comment is regarding my Carrier HVAC System. I purchased this system from your organization in December of 2010. Since then I have spent a total of approximately $2,000 in repairs for a system that is only 3.5 years old. All of the repairs were done done under warranty, so the entire cost was for labor. To me that seems very excessive. For a system that was recommended to me by your organization, I am very unhappy with the overall performance to date. more
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Great company to work with. On time and helpful with information 6/27/2014

Could not be a better company to have your work done by. On time, responsive. more
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Great company to work with. On time and helpful with information 6/27/2014

Could not be a better company to have your work done by. On time, responsive. more
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Owner Message

  • Appleton Campbell was founded in 1976 by the current President's grandfather, Jim Appleton. It is family owned and operated with a strong focus on employee, community and customer relations. The company holds a Class A license with masters in Plumbing, HVAC, Gas Fitter and Electrical as well as certified geothermal design and install. The technicians receive paid training for both technical knowledge and customer service. The service technicians work on flat rate pricing which means they quote the jobs upfront and get approval prior to starting the work. Customers do not have pricing surprises at the end of the job, do not pay for a slower technician, and do not have to pay any additional charges for parts to be delivered to their home. Appleton Campbell has a strong code of ethics and operates with Honesty, Integrity and Experience. After over 30 years in business, the company had its first IRS audit and was proud to announce that no changes to the tax return were required. That letter has been framed and is located on the wall inside the main entrance to their office. Mission Statement: Exceed Customers Expectations

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