Appleton Campbell Inc

4.9
1012 reviews
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id: 29289865
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100 E Franklin St
Warrenton, VA 20186

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(540) 680-4130
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HVAC Contractor

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Reviews
( 971 )
( 31 )
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( 4 )
( 4 )

Best

I appreciated how quickly A-C came when I called with two frozen outside spigots. I liked the options offered and the timely way in which the work was done. I have called on A-C ...

Worst

oil furnace serviced. issues still remain after the service. requested for redoing the service.

Very knowledgeable 8/29/2014

Courteous and professional. THX more
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Very knowledgeable 8/29/2014

Courteous and professional. THX more
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Very professional, pleasant . 8/27/2014

When Travis, who was here to service our aircondioning and oil heater, heard we had a problem with the electricty of our jacuzzi, he told us Appleton Campbells could take care of it. He promised the office would call us to set up an appointment. I do think your service charges are high, but I definitely will stay with your company. more
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Very professional, pleasant . 8/27/2014

When Travis, who was here to service our aircondioning and oil heater, heard we had a problem with the electricty of our jacuzzi, he told us Appleton Campbells could take care of it. He promised the office would call us to set up an appointment. I do think your service charges are high, but I definitely will stay with your company. more
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Bill was wonderful once again. Very Professional! 8/27/2014

He explained everything very clearly. Service contract well worth it. more
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Bill was wonderful once again. Very Professional! 8/27/2014

He explained everything very clearly. Service contract well worth it. more
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Thorough & Polite 8/25/2014

Initial system check after installation. Everything works great! more
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Thorough & Polite 8/25/2014

Initial system check after installation. Everything works great! more
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Very helpful 8/19/2014

Took time to discuss the options more
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Very helpful 8/19/2014

Took time to discuss the options more
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Technician very knowledgeable and informative 8/19/2014

Tech was a good salesman. Not only did we get our water pipe repair, we signed a service contract for heat pump and purchased a new water heater. more
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Technician very knowledgeable and informative 8/19/2014

Tech was a good salesman. Not only did we get our water pipe repair, we signed a service contract for heat pump and purchased a new water heater. more
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The guys did a great job! 8/19/2014

The guys did a great job! more
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The guys did a great job! 8/19/2014

The guys did a great job! more
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A great company to do business with. 8/14/2014

This is the second time I have needed a plumber on very short notice; in both instances, Appleton Campbell sent someone within a few hours. In the latest instance (8/13/2014), I was frantic because I discovered a leak and I was supposed to leave town later in the day--to say the least, it would have been very inconvenient to postpone. The serviceman arrived a few hours later and diagnosed and repaired the problem within one-half hour after that. I am totally delighted with the service I received. The personnel involved were very professional. more
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A great company to do business with. 8/14/2014

This is the second time I have needed a plumber on very short notice; in both instances, Appleton Campbell sent someone within a few hours. In the latest instance (8/13/2014), I was frantic because I discovered a leak and I was supposed to leave town later in the day--to say the least, it would have been very inconvenient to postpone. The serviceman arrived a few hours later and diagnosed and repaired the problem within one-half hour after that. I am totally delighted with the service I received. The personnel involved were very professional. more
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Fast Response, Efficient and Professional Service 8/14/2014

Tech provided good, understandable info. in a friendly & personable manner. more
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Owner Message

  • Appleton Campbell was founded in 1976 by the current President's grandfather, Jim Appleton. It is family owned and operated with a strong focus on employee, community and customer relations. The company holds a Class A license with masters in Plumbing, HVAC, Gas Fitter and Electrical as well as certified geothermal design and install. The technicians receive paid training for both technical knowledge and customer service. The service technicians work on flat rate pricing which means they quote the jobs upfront and get approval prior to starting the work. Customers do not have pricing surprises at the end of the job, do not pay for a slower technician, and do not have to pay any additional charges for parts to be delivered to their home. Appleton Campbell has a strong code of ethics and operates with Honesty, Integrity and Experience. After over 30 years in business, the company had its first IRS audit and was proud to announce that no changes to the tax return were required. That letter has been framed and is located on the wall inside the main entrance to their office. Mission Statement: Exceed Customers Expectations

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