1) A critical element for me in working with a contractor is clear, complete and continuing communication and I'm sadly finding out this is no longer common. Communication with Apco was exemplary.
2)The other company I talked to was Home Depot. They would add insulation I didn't need in lieu of the house wrap. Otherwise, the product and services would be just the same but APCO was almost exactly 1/2 the price!
3. My cable TV would not work the evening the end of the house where the cable wires are was worked on I called Jerry the next afternoon just to ask if Frank had had to disconnect or move any wires. Jerry was coming to the house later that day but insisted on calling Frank right away to check on it. Jerry said if Frank couldn't find a reason and I had to call my cable company, to let him know the cost. If it had not been related to the siding job I would not have let APCO pay but I was very impressed that the offer was even made. When I got out of the hospital and caught up with Jerry's messages, he checked again to be sure cable resumed, which it has on its own.
4. I had a loose piece of siding trim on the garage. Apco had not installed it but was more than willing to do the repair, also.
I'm nearing the end of my overwhelming list of unavoidable home improvements. If I weren't, Apco is now one of the few contractors I would hire without compare shopping.
Thank you!
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