Apartment People

I would never use Apartment People ever again but it looks like I have to if I ever want to use the $150 bucks they stole from me. I walked into this place on Saturday and went to look at an apartment with one of the agents. The apartment was in decent shape and the neighborhood wasn't, they told me I needed to hope on it ASAP if I ever wanted to get the place. So I filled out an application and put 1st months rent down. (after further research, there was no rush for this, they have 5 plus units available in the building) Well after much thought and consideration and deeper research, I determined the neighborhood really wasn't all that safe for me or my visiting family. So I emailed them the next day and withdrew my application. Apparently all this company cares about it stealing people's money and making sure they either use them FOREVER or NEVER AGAIN. I received an email back that they will be taking $150 bucks out of my application fee and 1st months rent because I cancelled. My safety does not matter to these people.... I understood that the "small print" under my receipt said that if I cancel, they will take my money but I didn't know that because of my safety I did not want to move forward with the apartment that my money would be taken away from me. Now my $150 is "store credit" and I will never get to see it again UNLESS I plan to use them again. Why would I plan to use them again when they took $150 of my hard earned money because I felt unsafe in the neighborhood. But I guess now since they have my money and take pride and stealing people's hard earned money, I am stuck working with them if I ever want to look for another apartment. more

These people could care less about who you are and what you want. They will simply bring you to what ever apartments they choose and bump up the amount of money that you want to spend. You should just do the search on your own through the local newspapers. I wasted hours with these people to be dropped off in the end outside their store front and be told that my requests were unobtainable. I ended up with a perfect apartment on my own that year. more

Avoid this racket at all costs. After I specifically told them what neighborhoods I was interested, I was told that those neighborhoods were "overrated" and they dragged me to other parts of the city I had no interest in instead! Somehow, the guy who showed the apartments had the idea that I was new to the city- after I told him I was already renting a nicer place in the area for a lower price than what he was showing, he looked like he had been caught red-handed. Not worth it!! more

I agree, Apartment People can be very pushy and will definitely show you apartments that are just over your budget. When I was looking last year in February, they showed me 3 really nice one bedrooms, all about 100 more than what I could afford. The last apartment they showed was the smallest in size and price by far, but it was also exactly what I was looking for. So in that respect, they helped me find an apartment that I otherwise wouldn't have found on my own. I love it, and the building and managment company, and will be renting a larger apartment in the same building in a few months (Ceadar Realty is great!). What burns me, though, was I had a $25 off rental, or something similar, from Apartment People. When I submitted final paperwork to them (downpayment and credit check) they said the management company would take it off the rent. When I asked the management company, they were adamant Apartment People was supposed to honor it. I was too frustrated to deal with it, and because it was only $25. Still, it got my ire up. more

I don't personally know anyone who was happy with this service. I have spoken with one of the old managers from there who told me that they train their sales associates to show three apartments and if it doesn't work out for their client to cut them loose. Talk to some people who have used their service and ask them how many apartments that they were shown, because most will say that it is what happened to them. I have been taken advantage of by these people and so have ALL of my friends. I am happy for the people who think that this is a good place, but sad for anyone who reads this and goes in there anyways. more

Apartment People offers a free service to help you find an apartment. They then charge one or two months rent to the landlord of the property that you choose to rent. I 've had some awful experiences here and will never recommend them to anyone. Yes, they seems helpful at first. However, they work on commission and are trained to close on the first day so they really don't want to give you time to decide. They told my roomie and I that the landlord was flexible with the cost on the rent and that we may get a month free. However, their minds changed the next day when we came back to sign. They like it if you are slightly indecisive because they can then easily persuade you. You are more likely to get rent deals if you go directly through a landlord. If you are pressed for time and need to use a service- go to Apt Finders on Belmont.. 906 w Belmont and ask for Warren. They are definitely more honest and interested in helping you more

The staff here is really helpful in finding you the perfect apartment, even if you have no idea what neighborhood you want to live in! They sit down with you for an hour looking on the computer at potential places that meet your needs and then they drive around with you taking you to all the places. I was very indecisive when I went through them and the guy who helped me was very patient with me, meeting with me more than once that week to let me see more potential places. I highly recommend this company! more