Andrews Transmission & Car Care

The staff was very courteous. They asked all the right questions about my problem, then diagnosed it to be defective U-joints. My Explorer was repaired. I am very satisfied with the service I received, and the cost was very reasonable. more

I can't tell you how much we appreciate the way you all have assisted with the insurance company and the repair work. Not many businesses go the extra mile in courtesy and professional ism as you have. Trust is important when it comes to family. And you company has earned ours. Thank you again! I would recommend you to family and friends as a company you can count on! more

They are always willing to help. more

Delaine. Please email a copy of the car fax to me or Fred at your earliest convenience. It indicated an alignment was done. We all assumed it was a standard alignment but it appear it may have been a special alignment that was ordered by Chrysler for an issue that was discovered on several models. Thank you once again for your assistance each time we need your input. more

Experience and honesty more

Overhauled the transmission in my 2005 Ford Focus. Also replaced bad mounts. My car didn't run this smooth when new. Very impressed with both the customer service and quality of repairs. more

Have used them several times and have been very satisfied with their service. more

The folks at Andrews were so friendly and willing to help however they could. They really listens to my concerns, quickly diagnosed the problem, provided a reasonable and detailed estimate, and completed the repair fast. I will defanetly be returning. more

Fast friendly and very knowledgeable more

Always kind and professional. You can put your trust in this company. more

They do what ever is necessary to ensure the customer is satisfied. more

Great service more

Great service! more

I appreciate honesty and good service. Thanks more

For approximately 12 years, have gotten an honest assessment of any of our cars problems! Always driven away with car repaired and completely satisfied. #1 for our family and have recommended them to others who had the same results! more

After repairing my truck (which afterwards ran better than when I bought it) Delaine called me after about two weeks. They had been discussing my repair and asked me to bring it back for further analysis. Delaine and her team ended up changing all of the spark plugs - gratis - and after further diagnostics, changed a coil and mass air sensor, charging me only for parts...no labor. I didn't think the truck could run better but it does. I have been around many car repair shops but this is a level of customer care I have never seen before. more

The replaced the transmission in my 2006 Jeep Wrangler about 2.5 years ago. And they did a great job. Recently the computer which controls the transmission (among other things) went bad. Took it back to Andrew's for repair/replacement for what I thought would be covered under a three year warrantee. To my surprise I found that the computer was only covered by a TWO year warrantee. Andrews quickly and professionally replaced the computer. However it was faulty:-( They replaced the replacement. However, that computer went bad also. So. they replaced that one. And although it was difficult to believe, this unit also went bad. Andrews experts were scratching their heads but they didn't give up. Along came the Memorial Day weekend and it was early Friday. I picked up the Jeep with fingers crossed and went on my way. And of course it would not shift out of 2nd gear. I quickly took it back to Andrews. They informed me that they would not be able to obtain another computer until the coming Tuesday due to Monday being Memorial Day. Seeing my situation, the owner Delane Andrews allowed me to take the company vehicle home for the weekend. This was a very nice touch. To make a long story a bit short. The worked on my vehicle for about another week. All this time I had the company's vehicle which was quite nice. Once they found the problem we switched vehicles. I was actually sorry I had to return the company vehicle a it was much nicer than my ten year old Jeep. If you have read to this point, just know that these folks exceeded my highest expectations with regards to customer service.. And THAT is why I will always use a home town company. Especially if it is auto related. A GREAT BIG PAT ON THE BACK TO THE ANDREW'S TEAM OF PROFESSIONALS!!!!!! more

Found all the things to make my old rV safe and to keep it on the road. more

Brought my jeep in for work as the transmission would not shift into drive gear. It is an automatic. They identified the computer as being defective. This computer along with the transmission was replaced by them more than two years ago but less than three . The new transmission was warranteed for three years. However the warrantee for the computer was only good for two years. So I paid for another new computer. The new computer appears to be defective. I am returning the vehicle to them for further repair. It appears the new computer is not working either. Lets see where this goes. As of today I would still recommend them. more

Twice I have been broken down while visiting my family and twice Delaine has gotten me back in business! They rebuilt my transmission two years ago and just recently fixed up a mess which was supposed to have been fixed in Tallahassee but wasnt. In both cases they came through for us. I may not live in Military on anymore but If I have work to be done on my vehicle that we cant do....im coming back to a shop that I TRUST! more