After repairing my truck (which afterwards ran better than when I bought it) Delaine called me after about two weeks. They had been discussing my repair and asked me to bring it back for further analysis. Delaine and her team ended up changing all of the spark plugs - gratis - and after further diagnostics, changed a coil and mass air sensor, charging me only for parts...no labor. I didn't think the truck could run better but it does. I have been around many car repair shops but this is a level of customer care I have never seen before.
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