Ana's Bridal Boutique

id: 1676084
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456 Warren Ave
East Providence, RI 02914

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(401) 438-5932
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Main categories:

Bridal Shops

Related categories:

Retail Shopping

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Events

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Weddings

Reviews
( 64 )
( 3 )
( 0 )
( 1 )
( 20 )

Best

Just wanted to send a hug ""Thank you"" your way for all your help with my wedding gown. the gown was absolutely stunning on my big day I'm referring several friends to Ana's I've...

Worst

Although I heard a few good things about the store, my overall experience was less than desirable. Every bride dreams of the experience of picking out her dress, going for the fi...

All the dresses were beautiful! 8/19/2010

I got my dress my bridesmaids ,flowergirls,and moms dresses :) they were all beautiful ! I loved my dress it look gorgeous and fit great everyone was very nice even with my very big wedding party :) more

Best service! 8/10/2010

If your looking for the PERFECT dress go to Ana's Bridal I love the girls that work there, Ana which is the owner of Ana's Bridal is the most wonderful person you will ever meet!!! The service is excellent!!! Pros: Perfect Location Cons: Great Prices? more

The gown was absolutely stunning! 8/5/2010

Just wanted to send a big ""Thank You"" your way for all of your help with my wedding gown. The gown was absolutely stunning on my big day! : ) I'm referring several friends to Ana's... I've told them you carry the best gowns around! more

Wonderful service and dedication 7/28/2010

Thank you for your wonderful service and dedication. My bridesmaids and I all looked beautiful on my wedding day. I will be sure to let all of my friends know about your boutique. P.S. The new display window looks awesome! more

Stay away, far far away from this place 7/27/2010

I recently had a terrible experience at this bridal shop. They measured me for a dress--dress came in--wrong size--way way too small in hips and thighs--couldn't sit down in it--they blamed it on me (blame game) that I should have ordered the next size up (I thought that's why they measure us???), then they said it was because I gained .5 inch in my bust and that's why it was too small in the hips (blame game). Even lost 10 pounds, went in for a fitting, they said it would be no problem to fix--look at all the material to work with they said. Said I didn't have to come back for another fitting (Ana herself). Decided to to be on the safe side. Picked up dress (oh, they would only let me pick it up if I paid for the alterations in cash). Tried dress on--still too tight--couldn't sit down. What if I waited until day before wedding to find this out? Terrible terrible terrible customer service--they don't return phone calls or emails when there is an issue. You have to make an appointment for anything you need to do as stated in previous review. After they altered it and it still didn't fit, called salon to ask for help--left message--never received a call back. This salon shouldn't be in business and hopefully they will go out of business with this poor treatment of their customers. The girls who answer the phone during working hours are snobbish and not helpful or accommodating at all to out-of-state customers. This was a total nightmare to have to go through so close to a loved one's wedding. I will be taking action against this salon to hold them accountable for their recklessness and mistreatment of their customers...\r Pros: Nothing Cons: Everything more

Helped me choose the perfect gown! 7/26/2010

Thank you so much for helping me to choose my perfect gown! Your patience and kindness made the whole experience a lot of fun! I also really appreciate that you were able to work with my budget. I will certainly be recommending you to all of my friends. Thank you again for everything. -Lindsey more

They helped make everything perfect 7/22/2010

Thank you very much for the beautiful job you did in putting together my gown and bridesmaids/groomsmen attire. You were all so professional and helpful and helped make everything perfect! more

I am so excited about my wedding dress 7/15/2010

I want to thank you for all of your help last night!! My mom, sister and I had a great time looking at all of the dresses, and I am so excited about my wedding dress - I LOVE IT! : ) more

I can't thank Ana's enough 7/8/2010

I can't thank Ana's enough for the comfort and satisfaction they gave my daughter Kelly when she became so anxious about how her back looked in her wedding dress. Their patience and concern for her feelings was greatly appreciated! Their sincerity will never be forgotten! more

Got a beautiful gown for prom 7/7/2010

I am a mentor through the Big Sister's program and I wanted to write to you to thank you for your generosity. By you contacting Big Sisters of Rhode Island, my Little Sister was able to attend her junior prom. My Little Sister had a beautiful gown from Ana's Bridal, which you provided for her. Because of your generosity, she participated in a major event in a high school student's life. I cannot thank you enough.? more

WORST BRIDAL SALON IN RI 5/27/2010

As a bride there is alot to worry about. We rely on the help of others to make our day perfect. At ana's at first everything thing was nice- they did anything to get us to buy our gowns there. I bought an 1000 gown and i brought in 6 bridesmaids as well. We are all our mid 20 to late 20's. I picked bridemaid dress's and was very excited. Thats when everything changed. They argued with almost every girl to order a bigger size almost 2-4 sizes too big and insisted all alterations are free. The dress comes in naturally too big and they charge us for alterations! when its clearly written on the reciept FREE alterations! My gown comes in and they didnt help me get it on or lace it up. I had to ask for help- she then tells me i put on weight (which i didn't gain 1 pd!). She then left me there in tears and went to help another customer! RUDE RUDE RUDE! I decided to take my dress to another taylor because i felt anas clearly lost my trust. When I told them they stuffed my dress in a garbage bag. All of my bridemaids have been treated horribly! I am embarrassed that I chose to go to Anas. It has been an absolute nightmare! They dont anwser their phones- i've left countless messages with no reply Ana is nice but its the daughters that are bringing down the busness- you feel like your bothering them . I cannot stress enough to not go there. It is not worth the trouble! STAY FAR AWAY!!!!!!!!!!!! Pros: large selection Cons: HORRIBE EVERYTHING more

awful customer service - rude and disrespectful! 4/12/2010

Not only do they not return phone calls (when my message asked them explicitly to please confirm they received my message so I was not in any way inconveniencing them), but their staff is incredibly rude and degrading. I have never worked with a business as unwilling to make the customer happy as Ana's. It shocks me that they work with brides and are in the business of making a girl's dreams come true. I would never go here again and warn those of you to spend your money elsewhere! more

Satisfied !!! 3/16/2010

I work with everyone on a personal note.. I had no idea what to do for my wedding but once i talked to them they were able help me pick out all my tuxedos, colors, styles and fit all my guys to a T. I knew i had to go to Ana's Simply because my now wife came home completely excitied and thrilled with how she was treated and how happy they girls had treated her and that was enough for me to go to a place that had everything underone roof we were so pleased from begining till now Our Wedding was amazing thanks for them they made us look great. Thank you Ana's. more

Great Experience 3/16/2010

I dont understand any of these reviews due to the fact that i had my Wedding Gown, Tuxedos, Flower Girls, Mothers gowns and I never Had such Issues. The staff there didnt treat me any different at all I had a experience from Beginging to End...There selection was great and i had a large wedding and they worked with me and my price limit. I would recommend they to anyone. Some people will never be Happy no matter what But thats what this world has come too.. Pros: Cleaned, Organized, Professional more

RUDE and will not give them business 3/15/2010

I have been in 3 weddings in the last 3 years where all the brides used Ana's Bridal because ""alterations are free"" well guess again their prices are slightly higher than others so they can account for that. The daughter is not only rude but her attitude is not one of someone who should be working with the public never the less a bride to be. She too was recently married and should know that trying on dresses is the biggest/best experience in a woman's life. With that said I am recently engaged and REFUSE to use Ana's Bridal. You may have a decent selections but your staff and polices are ridiculous. Pros: Decent Selection Cons: Rude, small dressing room more

Awful 2/13/2010

I can not stress how awful the experience was. I wish I had read these reviews prior to going to the store. I called ahead and told them that myself and 4 of my bridesmaids were coming in to try on dresses. I specifically called and told them the designer that I wanted to see. I walked in and said hello at that time this girl came out and looked at me as if I was an alien. I told I had and appointment and she said to go downstairs. Again, no one was there. Finally someone came in and I told her I had made an appointment and what I was looking for. She told me to start looking for the designer myself and me and all my girls started looking in these jam-packed racks where we couldn't find anything!! The girl just stood there and looked at us without any help whatsoever. Then this older lady came and started pushing long dresses on me when I specifically said I wanted short ones. It was the worst experience I have ever had with a store. They were rude and pushy and didn't help with anything. I honestly don't know how they are still in business. Cons: Everything more

Horrible 11/3/2009

Ana and her daughters are the rudest people you will ever meet. They take personal calls during appointments, talk about other customers and even make fun of them. Once they have the sale they pay no attention to you whatsoever. My bridesmaids and I never received return phone calls and two of the dresses were not even finished! To top it off one of them (Kim I think) told off one of my bridesmaids saying it was her fault she didn't notice the dress wasn't finished!! DO NOT waste your time at Ana's. Cons: Worst customer service more

Best Service 10/15/2009

If your looking for the PERFECT dress go to Ana's Bridal I love the girls that work there, Ana which is the owner of Ana's Bridal is the most wonderful person you will ever meet!!! The service is excellent!!! Pros: Perfect Location Cons: Great Prices more

Stefonia & Paul 10/14/2009

We would like to thank you all so very much for all you have done to help make our wedding day so special! Everyone looked great in their dresses and tuxes! we look forward to visiting you soon. Wishing you all the best! Thank you again more

BEST !!! 10/14/2009

Thank you so much helping me choose my perfect gown! Your Patience and kindness made the whole Experience a lot of fun ! I also Really Appricate that you were able to work with my budget. I will certainly e recommending you to all of my friends Thank you again for everything. more
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