Amy's Appliance Repair

I called this company and they came out to look at my applicance. We gave them $400 in cash and they said they would get back to me. They never did. The first time I called they said the tech was working with the fire dept. and it would be a while, they never called back. I had to keep calling back and they said, oh yeah...we have you down for tomorrow at noon. When noon rolled around, no tech. I called they said he was on his way but stuck in traffic. They will not pick up now and have my money. SCAMMERS!!! STAY AWAY!!!!!! more

Amy's Appliance Repair took $250 as a downpayment on a washing machine repair and never completed the job! Afterwards, they cancelled appointments or did not show up. I have never heard such lame excuses for not completing a job. When I finally could get a technician to come out, they never were sure of the problem and continued to ""rediagnose"" the defect. I had 5 different appointments and 4 different techs, each of whom did not know what the other had done. Needless to say, the I have been without a washer for 6 weeks and I can not get my money back. They are very nasty and difficult to deal with! STAY FAR AWAY FROM THIS SCAM OF A BUSINESS!!!! more

From my experience, the dispatchers do not communicate well. Despite scheduling specific times & windows, I had to follow up several times with a call to the office asking ""where are the technicians?"" The last call was about their replacing a defective part that they had installed & charged me for. While I did schedule time, apparently their office & technician did not bother to ring me to let me know about the delay. Considering that I had already paid for the work, and this was a re-do of their previous work, I took issue with the lack of communication with me regarding setting up firm times. The company seems to have a laissez-faire attitude & regard toward their clients' time. Suggest you ask the dispatcher to connect you directly with their technicians regarding times/arrivals if you engage this company. Do not reply on their dispatchers at all for this info. Pros: Technicians are nice & honest Cons: Office does not communicate times or follow up regarding snafus well. Poor communication for a service company. more