If I could give them negative stars I would. In the past month, they have managed to make my life complete hell and I don't even live at their property anymore.
When my former roommate and I moved out, we cleaned the kitchen and bathrooms thoroughly, and otherwise left everything else that was already crappy in the house as is. A few weeks later, we received our deposit LESS almost 700 dollars for completely BS charges -- ""cleaning"" the kitchen and bathrooms, weeding in the backyard, touching up paint and cleaning baseboards. I contacted the new guys who moved into the house and they were nice enough to let me come back and take a look around...nothing was done to the things they sent me pictures of (including a vent with some cobwebs on it... come on, really?), so I took pictures of the same things and sent them back to the maintenance manager.
First of all, this guy is so smug it makes you want to scream. When I confronted him about the charges, he threatened to add more charges onto our bill. I then threatened him with court, which is now where my former roommate and I are headed. They made no attempts to readily fix things that were damaged (not to mention the rats) when we lived there but were so quick to charge us for ridiculous stuff when we moved out. It is a total scam.
I'll admit I saw these negative reviews before we moved in but figured people were just being picky....DO NOT put yourself through this. Their properties may look decent but they are falling apart and they make no attempts to fix them. The maintenance manager even said to me that just because they charge us, doesn't mean they have to do anything. I'm sorry, but charging us for labor when the workers go in and do absolutely nothing is wrong.
By all means, if anyone has had similar experiences with them, please let me know! Also, don't hesitate to fight them. They will get bolder and keep taking advantage of people if no one does anything.
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