Alterations Express

THEY WERE VOTED BEST ALTERATIONS AND TAILOR IN SACRAMENTO AND FOLSOM. CONGRADULATIONS DEBBY AND CREW. more

Ever seen that episode on Seinfeld where he finds the best soup in town but the owner is smug. Well, welcome to Alternations Express. While the owner could use some ediquette in customer relations, she and her crew are hands down the best in the region. I have been getting my tayloring done for years and had yet to be impressed until I found this place. Pros: Hands down the best work Cons: A little arrogant more

Don't believe everything you hear. I am very particular when it comes to my clothing and even more so when I have to get my clothes altered. Debby has always been more than nice & very helpful! She is friendly and prompt. She just moved to expand her business! What an opportunity! If you ever need to get clothes altered in any fashion, bring it to Debby. You won't be disappointed!!! Pros: Fast turn around time, Customer Service more

DO NOT GO HERE! The owner is incredibly rude at Alterations Express, and not so good at running a business! I brought in several items for alterations. I was given a quote, paid the amount in full, then when I came to pick up my items, the price doubled, and they demanded more money. She said she missed charged me, but it was clearly her mistake. She should have called and asked if I still wanted the work done, since the price doubled (and what she was charging was more than the items were worth!!!). But she didn't. Instead, when I complained, she agreed that I didn't have to pay the extra amount, but was very rude to me. I figured she was just angry that she made a mistake. I'm not sure why, but I came back a second time, and she said she would not do business with me, as I didn't pay my bill in full. I paid for my alterations before they were done, as that is the policy. If more money was needed, I should have been called. Instead, she chose to act very unprofessionally, and was very rude to me (while I was there with my two young children). Cons: The owner more

My experiences with Alterations Express have always been great. Debbie is very kind and really knows what she's doing. I've even seen Debbie take customers who walk-in and need a quick hem or fix and she does the job for free, the same day, and no longer than 5 minutes. I've been to other tailors and they do nowhere near good of a job as debbie and her workers do. Debbie also honors other alteration stores coupons. I've read the other reviews on this page and I do not think Debbie is rude at all, some people just have large expectations in fixing a garment that can't be fixed and for the amount of time that goes into fixing a garment, I think her prices are reasonable. May I also add, Debbie gives holiday gifts to her customers. For example, she asked me what my favorite things were and when I went to pick up my tailored garments, she gave me a handmade bag (by her) with a fabric print which had what I liked on it. If that's not kind, I don't know what is! more

my daughter had a long fur lined coat that was 2 sizes too large. no one wanted to do the work that was necessary to make it fit!!!! Debby was able to figure out just how it needed to be done, and DID IT !!!! It fits great!!! Thanxs so much. Debby made us feel like no problem was too big. So we'll be going back. Thanxs again Pros: great try it!!! Cons: no more

The lady who owns this place is RUDE and completely not concerened with ehr customers. I aksed her to hem a dress and the cuff of my son's pants. She said the charge was $92! I was dismayed and changed back into my clothes, thought about it and decided to go with someone else. She stood there, staringat me and rudely replied, ""You think you can get this cheaper somewhere else? Go."" I would rather drive the 20 minutes to the Alteration Express in Sac than deal with this woman who clearly has no interpersonal skills. PLUS, the way she talks to her employees is horrible! While her worker went to get me a referral card of a custom tailor from her car, the owner bad mouthed her and called her ""lazy"" and ""stupid"". Unroffessional and DEFINATELY not worth your time. Go anywhere but to this woman, she's a piece of work. Cons: Rude owner, unproffessional, too expensive more

Don't believe everything you hear-- you've need to go see for yourself! Pros: Convenient, Good service, reasonable prices Cons: n/a more

Took my wedding dress there. After numerous attempts to have it fit the way I wanted it I finally took it home. The lady that manages the place was totally rude to me and just started ignoring me when I came in. DON'T use this place! Pros: Convenient location Cons: Rude, unattentive and never did alter my wedding dress correctly more