Alluring Smiles

Dr. Portocarrero was very supportive and the Palo Verde office was always willing to get me in last minute in case of emergencies for tooth pain and dental work, no questions asked. The dentist was always willing to work with me and called me back at anytime of the day very extremely quickly. Palo Verde was always willing to work with me financially and cut me great discounts when I asked. more

My experience with Palo Verde Dental (PVD), as a past client, when I started experiencing pain I called PDV on a Thursday afternoon and was scheduled for the next Monday morning. Dr. P began a root canal. Do to time available he could not complete and I was scheduled to return two weeks later. I returned and in the process the file being utilized broke off inside of my tooth, I was then referred to an Endodontised to retrieve the file and complete the root canal at my cost. This is where my opinion of Dr, P and his office changed. I had already paid PVD over $980.00 and the Endodontist charged an addition $925.00 to complete the root canal and $330.00 to retrieve Dr. P's file. After MUCH deliberation PVD agreed to reimburse me $520.00 and pay for the file retrieval. Sounds great right? The only thing is I agreed to pay $2100. for the root canal and the crown. When this is all over I will now have to pay nearly $2500.00 because Dr.P broke a file in my tooth. I have experienced additional pain, stress, expense, and now I carry with me part of the metal file still embedded in my root that the endodontist was unable to remove. To sum it up: Palo Verde Dental and Dr. Portocarrero display lack of care for the patient, responsibility for actions and quality of products used and unprofessional !!!!!!!!!!!!!!! more