All Star Rent-A-Car

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5828 Spur 327
Lubbock, TX 79424

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(806) 698-8511
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All Star Rent-A-Car - Lubbock, TX
All Star Rent-A-Car - Lubbock, TX
All Star Rent-A-Car - Lubbock, TX
All Star Rent-A-Car - Lubbock, TX
All Star Rent-A-Car - Lubbock, TX
Reviews
( 2 )
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( 1 )

Best

I had a good experience with All Star. They took care of me after a wreck, and were able to keep me happy. Even though they weren't on the other person's insurance's preferred l...

Worst

I would NOT recommend renting from this place. The people that work there have no customer service skills. They are friendly at first, but they are anything but friendly. We thoug...

Editorial review from Citysearch 10/7/2012

Glad we found them! When possible, I enjoy doing business with smaller, more local businesses, so I called a few places and this seemed like our best bet. They were very detail oriented from making sure the car was clean to informing us of their policies. I appreciated their friendliness and helpful...they even gave us tips on how to keep the rental within our budget. We got a good deal and exactly what we wanted. I will be using All Star again. more

Editorial review from Citysearch 9/29/2012

We rented from them about 6 months ago and then rented again last month. We had great experiences renting from them, especially because we got such a good deal. I especially liked that their cars were clean and that everyone working there was helpful and friendly. They were flexible when we were trying to decide what kind of car to rent and got us in and out in a timely manner. When one of our friends got into a wreck, I recommended All Star. I was glad to hear that she also had a good experience with them. more

Good deal 9/30/2011

I had a good experience with All Star. They took care of me after a wreck, and were able to keep me happy. Even though they weren't on the other person's insurance's preferred list of car rental companies, All Star was able to get their insurance to pay for the car. more

Fantastic job!!! 8/22/2011

I have only rented cars a few times in my life, but working with All Star may have been the best sales experience I have had in a while trying to get help. The sales staff were friendly and informative, the manager's desk is right near the front door, and we got a good deal on a good car that was spotless, comfortable, and well-maintained. more

Would never rent from there again. 1/24/2010

I would NOT recommend renting from this place. The people that work there have no customer service skills. They are friendly at first, but they are anything but friendly. We thought that it would be easier to rent from a smaller company that Enterprise or a large company, but we were wrong. These people are crazy. They charged us $600.00 to rent a car less than two weeks, then after they took the money out of our account, they came and took the car from my husbands work with no notice! We spoke with them that morning and everything was fine, but for some reason they came and took the car that afternoon! Then we went to get our things out of the car and when they saw us, the women in there walked out of the building and locked the door! It wasn't even closing time! They were very rude and wouldn't let us get our things until the next day! They took our money out of our bank account, then came and took the car, then wouldn't let us get our belongings. Plus they were rude. Stick with Enterprise, or a big rental company where customer service skills mean something Pros: nothing Cons: terrible service, extremely rude staff, over priced more
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The FLEXIBLE Car Rental Company

Owner Message
  • LOCALLY OWNED & OPERATED CAR RENTAL. * RENT TO OWN * BY the DAY / WEEK / MONTH * CASH,CHECKS or CREDIT CARDS WELCOME * CASH RENTALS WELCOME ( Credit Cards Not Required) * INSURANCE RATES AVAILABLE * DELIVERY & PICK-UP --LOW RATES * UNDER 21 WELCOME WITH VALID DRIVERS LICENSE * WEEKEND & HOLIDAY SPECIALS * WE BILL INSURANCE COMPANIES DIRECT * TEXAS TECH STUDENTS WELCOMED

Additional information
  • Hours: Mon-Fri 8am-5:30pm, Sat 9am-1pm
  • Payments: American Express, Discover, Master Card, Visa
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