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Businiess name:
All Star Rent-A-Car
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Review by:
citysearch c.
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Review content:
I would NOT recommend renting from this place. The people that work there have no customer service skills. They are friendly at first, but they are anything but friendly. We thought that it would be easier to rent from a smaller company that Enterprise or a large company, but we were wrong. These people are crazy. They charged us $600.00 to rent a car less than two weeks, then after they took the money out of our account, they came and took the car from my husbands work with no notice! We spoke with them that morning and everything was fine, but for some reason they came and took the car that afternoon! Then we went to get our things out of the car and when they saw us, the women in there walked out of the building and locked the door! It wasn't even closing time! They were very rude and wouldn't let us get our things until the next day! They took our money out of our bank account, then came and took the car, then wouldn't let us get our belongings. Plus they were rude. Stick with Enterprise, or a big rental company where customer service skills mean something
Pros: nothing
Cons: terrible service, extremely rude staff, over priced
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