Air Now Air Conditioning

I contacted 3 different companies, the one I had in place and 2 others, to see which company to use to replace my heat pump. Air Now responded quickly, everyone was friendly, and there was no pressure. They were in between the two other prices, and they seemed the most knowledgeable. I decided to go with them. Unfortunately it was August when we replaced the pump, so it got warm in the house while it was being changed. They did everything with minimal disruption to the household besides the heat. They brought in the brand new equipment, replaced the thermostat, and we were in business. They also hauled away everything that needed to be hauled away. I have been contacted twice since then by the sales representative, Adam, just to make sure everything was going well with what they did. I appreciate the fact that Air Now is concerned about what was installed. I have nothing negative to say about them. more

The salesman/technician from Air Now was very thorough and did an excellent job as far as sizing up the unit for what was necessary. When it came time to install the unit, they did have a couple of surprises. It is an older house, and it was not configured as they had expected. After they took out the old unit they had to put it back in while getting a custom transition box made to fit the new unit. Air Now came back a couple of days later with everything prepared and worked until it was done. We were satisfied. This was our first time using them, and the unit is working fine. We haven't had any need for their warranty service, but as far as warranty on the unit, service, labor, and parts, it far exceeded the other quotes we received. more

Air Now did a good job. They came out, gave me a good price, and explained everything. They took readings on what had to be done. They replaced the unit, and I am very happy with it. The timing was good. I am very satisfied with them. more