Called Affrodable due to issue w tankless water heater. Long story : My heater was destroyed by the first technician that ti was beyond repair. after calling the manager Kevin: he made it right. he came over the next day, reviewed what occurred and without question he ordered a new unit and had it installed the next day. "making it right" and picking up the cost of a $3000.00 mistake. Kurt also stelar is knowledgable, very personable and good problem solver. he was able to find the problem, repaired it and I have a good working unit. They are responsive and quick to action. Chris and his partner who installed new unit, got to work right away, and installed the unit without isisues and made sure I had HOT water before they left. Thank you all. All staff at Affordable from start to finish were stelar. I live in Rio Rancho and buy Rio Rancho, would use them again no question
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