I am not writing this review out of haste to blow off steam, I am writing this two weeks after I last took my car to them to get checked now since that's out of they way lets get to the review...
Why did I pay them $5000.00 to get my engine replaced and I am still having pretty much the same problems as I did before they replaced my engine? Every time I take it back to get it checked, they say something else is wrong (i.e. electrical, sensors, etc..) which cost me more money. They put a rebuilt engine in my car and the last time I took it in they said that my engine may need to be flushed to get the contaminants out in order to keep the lifters from sticking at an additional cost of $150.00. Keep in mind that I have only done one oil change since I got the car back from them, I don't drive it that much. In my opinion if I pay you $5000.00 to replace my engine, this should be part of the install? Not an after the fact additional cost, that is very bad business. You should take every step possible and go out of your way to make sure it is done right the first time. We was told that this engine would come with a one year warranty that would cover everything per Beverly, but according to Scott its covered only on the install very confusing and so far it hasn't covered anything yet according to them....I am currently $5500.00 in the hole and still having the same problems as I did before. They are good at confusing the customer because Scott will tell you one thing and Beverly will tell you something else. I am surprised because they we're highly recommended to me by a friend. I trusted them to replace the engine in my car and do it right the first time in. The very car I that I put my family, the people I love most into on a daily basis and they totally dropped the ball. I will not ever refer anybody to this place for anything nor will I be back because if something happens to the engine I am more than sure that it will not be covered by the warranty.
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