Advanced Wood Floors

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202 W Nakoma St
San Antonio, TX 78216

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(210) 341-5241
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Advanced Wood Floors - San Antonio, TX
Advanced Wood Floors - San Antonio, TX
Advanced Wood Floors - San Antonio, TX
Advanced Wood Floors - San Antonio, TX
Reviews
( 64 )
( 11 )
( 1 )
( 2 )
( 2 )

Best

I was pleased with the work done by Advanced Wood Floors. In fact, this is the second time they have done work for me, and I would most certainly used them again.

Worst

The sub-contractor used for the sanding and polishing of the floors has done an excellent job. Just disappointed with the follow up customer service by Advanced Flooring. Not ...

Excellent job 6/15/2014

I was very pEased with all aspects of the flooring. This form says I want an appointmen but I do not because the job is finished . there was supposed to be info about how to care for the floors, printed info. I did not get this. more
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I went to Advanced Wood Floors To.. 4/5/2014

I recently Check out some wood flooring at Advanced Wood Floors, The receptionist Kathie or Catie had me waiting on the phone for 20 minutes. So I hung up and called back then she had me waiting for another 20 minutes so I decided to come in, and that I wanted in my house and It took a sales associate over 25 minutes to come and help me. And there sales floor looked like $@!#%. I hit my leg on one of the samples that fell At that point I decided that they have HORRIBLE customer Service and I will never recommend Them to anyone! DO NOT GO HERE!!! Horrible Experience!!! WARNING!!! RESPONSE FROM Advanced Wood Floors: We would like to apologize for the incident that took place, and for any oversight on our part. We pride ourselves on great customer service and we are investigating the situation to insure that this doesnt happen again. Our customers are our number one priority and it troubles us to learn that anyone would be subject to such unprofessionalism. We hope that in the future you will consider using our company to acheive great outcomes with your hardwood floors. more
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Very satisfied with the installation of our wooden floor. 3/18/2014

We selected Advanced Wood Floors because of their extensive knowledge of wood flooring, installation and its wear. The installers were very careful to ensure the floor was ready for the installation of the new wood flooring. They were: very courteous; ensured each wooden slate complimented the one next to it as they installed each one; very neat and cleaned up the work area. The finished job had a vey professional look. Advanced Wood Floors staff is very friendly, courteous and professional! more
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Excellent floor refinish - Poorer on the follow up customer service 12/8/2013

The sub-contractor used for the sanding and polishing of the floors has done an excellent job. Just disappointed with the follow up customer service by Advanced Flooring. Not very courteous on the phone when we paid the final balance and the "special" mop that was promised, was never dropped off. Most important are of course the floors, but it's a shame that customer service didn't follow through. more
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Excellent 12/4/2013

Juan and his team members did an excellent job with the Bona Recoating of our floors. They had to move furniture which they did perfectly. They are true professionals, and our floors look beautiful. more
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excellent service 12/3/2013

i ended up with beautiful hardwood floor with their refinishing job. more
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Take pride in their craftsmanship 10/30/2013

I want to thank Larry, Kris & Scotty for doing a great job repairing & refinishing the 60 year old wood floors in our home. Several existing walls had been removed, the repaired ares blend in perfectly. I want to thank Terri who came out to do the estimate, she was very helpful. more
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PROFESSIONALS AT WORK 6/25/2013

We had nothing but positive interactions, from the salesman, Emmanuel, who came out, measured and gave us advice, to the technician, Cornell, who was a true expert in his field. We love the floors and will be more than happy to recommend Advanced Floors to all of our friends, more
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Customer Service 6/25/2013

Everyone at Advanced Flooring was very helpful and I strongly recommend anyone wanting new flooring to talk to Advance Wood flooring first. The crew that installed the flooring were very professional and knowledgable. I love my new floors! more
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great service and work 6/24/2013

great job - very professional and superb product more
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Excellent Experience 5/7/2013

Jeff Blair was the sales person I worked with and he is excellent, knowledgeable and recommended a deep clean (60 year old floors) instead of sanding since they were in great shape having been carpeted for years. The two guys who worked on my house (Jonathan & Juan) showed up on time, both were smiling, both were courteous and professional and did an amazing job on the floors! They came out so beautiful. I highly recommend AWF. more
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Excellent service and baeutiful results 4/18/2013

We were very impressed with the staff who worked in our home. They were very careful moving lots of furniture, polite, and efficient with their time. The floors are baeutiful. We would gladly recommend your company. more
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Would definitely use again & recommend to friends. 4/9/2013

Advanced Wood just completed the 2nd job in our home & we are extremely pleased with the results. My wood floors are awesome. Terri's expertise helped tremendously in choosing the wood. James kept me informed on scheduling & delivery. Miguel & his crew were awesome. I expected it to take longer & be a lot of mess. My cleanup afterward was minimal. more
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Tech was great and went beyond what we expected. 4/1/2013

Tech was prompt, courteaous, clean and the job was excellent. more
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Everything completed promptly. 3/5/2013

Completed sooner than expected. Beautiful job! Thanks!! more
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Excellent in every way 2/28/2013

We had a very difficult retrofit. The work required removing a portion of the wood floor, removing 6" of concrete over about 500 square feet, pouring back the concrete at a different level and replacing the floor to blend in with the remaining flooring. The Advanced Flooring team excelled invevery way. One cannot see where the new and old floor start - the trim to new construction is perfect, making adjustments in the leight of the flooring (never level) - the finish is just what we wanted. Thank you, Advanced Flooring more
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Incredible job. I couldn't have asked for more. 2/6/2013

You all did an incredible job. My floors are gorgeousbetter than I could have imagined. From my first contact with Jeff Blair, to Cornell, and the folks in the office, everyone was pleasant, understanding, and professional. Cornell and his team were hard-working, on time every day and cleaned up everything. I couldn't have asked for a better experience. Thank you for a great job! more
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Very content with quality and installation. 12/26/2012

Installation crew worked diligently to finish on time. Greatly appreciated. more
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Excellent work in short amount of time and on short notice 11/26/2012

The previous homeowners had chosen to cover up the original 60 year old hardwood with carpet. As soon as I closed on the house I had Terri come out to give an estimate for sanding, staining and refinishing the master bedroom. Upon pulling the carpet back it was obvious some areas needed to be repaired and the stain needed to match new wood in the hallway. The crew came out on a Monday morning and by noon it had been repaired, sanded and my three choices of stain were on the floor for my selection. The stain was completed that night and two top coats were applied over the next two days. I was able to walk on the floor by Thursday and it looks outstanding! You can't even tell where they laced in the new wood in order to make their repairs. The crew was very friendly, professional and completed the work in a short amount of time and with short notice! more
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Floor refurbishing 11/19/2012

I had the original wood floors in my 80 yr old house redone. At the estimate, they told me that they did not need sanded but just refinished. They came on time and worked quickly and professionally. The floors looked good but I wanted a higher gloss. They came back the next day and added a second coat without additional charge. I was very impressed with their responsiveness and would recommend them to friends. more
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Owner Message

  • Established over 30 years ago, Advanced Wood Floors is a custom hardwood floor covering business that provides services greater San Antonio area. The company offers a wide variety of domestic and exotic woods, including eco-friendly choices such as bamboo. It specializes in professional flooring installation, custom designs and sanding and refinishing. Advanced Wood Floors offers an array of services such as free estimates, consultation, installation by our own skilled mechanics, custom design of all types, sanding and refinishing. In addition, the company offers hardwood, floor maintenance as well as repair/restoration.

Additional information
  • Hours: Mon-Fri 8am-5pm, Sat 10am-3pm
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Northeast San Antonio
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