Advanced Energy Concepts

charged us outrageous price for the water heater tank (more than double the price from other vendors online). When I called, the lady agreed they over charged us even based on their own price but refused to refund the over charge. more

Sean Jr came out to my house in september of last year. I wanted a ductless a/c unit for my new office over the garage. When he was done we installed a new heatpump in the main house and a new zone over the garage area. The heatpump cut my oil by 2/3 this year (next year im sure will be different) they did a great job. I was very skeptical. I never write reviews. I hope all trying to save fuel give them a call. more

I called at Friday evening when I came home from work, George arrived 1.5 later. Made a repair of an glow plug thing. He had the part on his truck, had my heat back on within a half hour. The bill was resonable but more than I expected. I going to by a service contract. more

On the contrary, I have to think the rating of 5 stars was written by someone in the company themselves to balance out the negative review. more

I have had multiple dealings with Advanced Energy and the only reason I can imagine the above review is that a competitor who is getting their butt kicked by the excellent service and competitive pricing is trying to create negativity. I have had them install heating solutions in my very old house as well as an old commercial building. Both required knowledgeable people able to use their creativity to design an appropriate and affordable solution and be willing to take on the job. Some companies just want the easy jobs-new construction or newer houses-not the jobs that require work, good design and planning. Advanced Energy will work with you on any job. Their service is generally excellent. Prompt, courteous and professional. We had a water heater fail on a weekend while in the process of choosing what type of heating system to have installed and they came out and installed a temporary heater so that we did not go a day without a hot shower. This also meant that we did not need to run out and buy a water heater that we ultimately did not need. I can not imagine a better company to deal with. It is a shame, if the above poster had an issue, that they did not give AE an opportunity to resolve it. This company will bend over backwards to make sure you are satisfied and I would not hesitate to recommend them to anyone. more

Incompetent and uncaring. They sell expensive and complex heating/cooling systems, but most of their techs don't know how to install or maintain them. Last winter, it took them 3 visits over two weeks to get our heat working properly, and they just didn't care. One guy had no idea what to do so he replaced the thermostat and took off. more