Actionlink Wireless

I went to the Bountiful location yesterday and there was a sign on the door that they would be closed Tuesday and Friday. So I went today (Wednesday) and there was a sign on the door ""gone to lunch, back in 30 minutes"". After 45 minutes I left. Later in the day I called the 7200 South location. I told the guy I would be there in 2 minutes. When I got there the girl behind the counter said he just left to go to lunch... at 3:30. She said he leaves all the time like that. So, if I could get someone to help me I might give them a chance. But they get a huge zero for sucky customer service. more

I needed to get my daughters a phone fixed because she is right at the age where I need to get a hold of her at times and so I figured I would go and try getting my old phone fixed. They were able to fix my old phone and now my daughter has a phone and she is as happy as ever. It worked out really good. more

Wow didn't think I was going to be able to get my phone working again after it had fallen into water. Don't put your phone it a pocket where it will fall out if you bend over. Regardless of what happened my phone wouldn't turn on and they got it up and running for me over night. Got it back and it is working like a charm. more

Not sure why they are getting bad reviews. They were very nice and were able to help me out with the problems I was having with my phone. It doesn't happen to me very often but when my phone does have problems it is annoying and I hate not being able to have my phone. It is quite hard to go without your phone for a day but they really helped me out and my phone is great. more

I never realized that an lcd screen could be fixed until I got mine fixed and it is just like new. I was so impressed with how they fixed my cracked screen. I am glad they were able to help me out. more

If you have ever had a stupid dent on your phone you know how annoying it is. I had that problem and was sick of dealing with it so I scowered the internet and decided I would go with Action link wireless. They are a typical phone fixer company. They did great at getting my phone fixed and looking back to new. They lived up to my expectations and I am glad to be sportin' a phone that doesn't have a big ol' dent. more

I was having problems with some of the buttons on my phone. I called them up and they said that they would be able to help me I dropped off my phone and two days later it was as good as new. It really saved having to buy a whole new phone. I will go back there if I ever have any other phone problems. more

Its a shame that I had to even give this lousy company a single star. They are complete crooks! I gave them $45 to unlock a phone that I purchased of off ksl. After a week and a half, they could not unlock it. I asked for my money back, and charlie, the owner laughed at me! These guys are crooks! Stay away from them! more

THE BETTER BUSINESS BUREAU GIVES THEM AN F RATING, IT WOULD BE A Z IF THEY WENT DOWN THAT FAR. I AM AMAZED THESE PEOPLE ARE STILL IN BUSINESS, THEY ARE RUDE AND DISHONEST ... NOW I NEED TO GIVE THEM 1 STAR TO RATE THEM ... THAT HARDLY IS RIGHT, THEY SURLEY DON'T DESERVE 1 STAR .. CAN ANYONE ON CITY WEEKLY CHANGE THIS STAR RATING SYSTEM? DON'T DO BUSINESS WITH THESE GUYS ... I DID WRITE UP AN EARLY REVIEW BUT FORGOT TO ADD THE BBB TO THEIR LONG LIST OF FANS ... more

I had a very good experience with action link. I had just bought my phone only a few weeks before I dropped it in the sink that was full of water. Action was able to work their magic on my phone and get it back and running like it was new again. more

We purchased an iphone (3g) and we have tmobile. We found out about Action wireless on the web and thought since it was an established business it would be better to go there instead of to a kid in their basement. The phone was unlocked, but they updated the phone from the 3.1.3 to the new 4.0 and said we could have all the perks and still have the phone unlocked. The phone works but we cannot do anything else with the phone but call and text!! The data will not work, I cannot get on the web or get my emails etc.. I called them and when I told them the problems the only thing they could say is ""ya?"" Nothing else, no solution, no explanation no ""lets bring it in a take a look."" I asked why he had nothing to say.. He responded with "" you called earlier"" HUH!?! No, I did not. I guess I am not the only one having issues. All they could say was there is no guarantee and it's a new program there are going to be issues. If we wanted to go back to the 3.1.3 it would be MORE money..""it's our time"" he states. I put my TRUST in them to guide me but I have no choice but to pay to get the phone put back. If that was my business I would have worked something out. He acted as if I was putting him out. I will get it fixed, but I will NOT be giving my money to them and I suggest if your thinking about going there... YOU WERE WARNED by many. I wish I would have read the reviews.. Pros: they unlocked the phone Cons: RUDE and Dont CARE once they get your money more

I got a refurbished T-mobile Dash from T-mobile and only came with phone, back cover, battery, wall charger.... and the right button doesnt work i wonder y it was so cheap. how much would it be to get it to work. if it cost alot i will just buy a new one Pros: everything else Cons: right button more

I had broken the glass on my Treo 750 and was having problems with the charging port. I located Action link wireless through the phone book. After speaking with them I was convinced to make the 50 mile trip to get the phone repaired while I was shopping. When I arrived the representative quated me $135 to repair my phone. He then offered me a Treo 680 he had in the back for the same price, He said it was basically the same phone. I accepted and went on my way. Quick fix I thought. As it turned out it wasn't even close to the 750;s capabilitys. For one it was;nt a 3G, secondly it wa not capable of downloading from the internet, and it kept freezing up not allowing apps to run. I tried to reach action by phone several times to no avail. When I did reach them the rep basically called me a liar and for me to bring it back and he would show me I was wrong and the phone would do everything he said it would. I at that point just wanted my 750 repaired in exchange for the 680. Upon arriving there I was informed that they would take the 680 back and repair my 750 for an additional $60. I thought it was alittle much but I said I would meet them half way and pay an additional $30. They wouldn't do agree to that so I left with the 680 that froze completely up and wouldn't work at all. On my way home they called me with a change of heart agreeing to the $30 swap. They agreed to have the 750 repaired by the time I wwoul be able to make the 50 mile trip again, which was one week. So after arriving back there the following week I was told the phone wasn't ready becase the parts were in the boss's truck. So they told me they would mail it to me the end of the next day. Another week went by and I called again and was told that it was ready to go. So after arriving back there just to find out it was almost done. So I waited for two hours for them to finish up with it. Then they asked if I had brought the charger with me because the battery was dead. I hadn't but was reasured the phone was good to go and I could just keep the 680 and use it a a charging port because the port on the 750 was unrepairable. OK now I have two treos, one to use as a battery charger and one to use for buisness. Then for all my trouble they waived the additional fee and I left with a Jerry Rigged setup. I should of seen it comming because when I got home and tried a charged battery in the 750 it would not turn on at all. So now I have two treo's that don't work and they have $135 of my money and a whole lot of my time, travel and frustration. I would't send my worst enemy to action link wireless, or recomend a Treo Palm device.. Pros: NADA Cons: PLENTY, READ REVIEW more

My husband pressure broke his screen on his T-Mobile Dash, he really loved his phone and had a lot of info on it so he decided to take it to get repaired at action link wireless. He bought the phone with a $50 memory card. When he picked up his phone, the memory card was gone. This is the perfect scam for them because you can not prove you had one in there in the fist place. All the manager said to us when we asked for it was that ""they don't even bother with that part of the phone"", so, of course they wouldn't take a free memory card. I would HIGHLY recommend not setting foot in that store, but if you do, take your memory card or any addition to your phone off before you hand it to them. Pros: They can fix screens Cons: They steal things out of your phone, have no values, and is not a trustworthy company. more