I have a dishwasher control board that needs to be replaced. Technician determined this to be the issue immediately, I was impressed with him. I mentioned I work for the manufacturer and could obtain this normally expensive part. He quoted me less than $100 to install said it would take 30 minutes. When I called the office to confirm price and schedule, I get the run around, ""we normally wont install parts we dont supply"". You mean the part I am getting directly from the company that makes the dishwasher? Or do you mean you won't warranty your installation? Then I was quoted more than the technician mentioned. I guess if you dont make enough profit on the part, you need to make up for it on the installation. I sent an email to the company asking to speak to the owner, still no response a week later. I will post an update if I ever hear from the owner or the better business bureau.
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