ADT

The main reason why people install home security systems is to make our home a safer place to live in, ADT has been protecting my home for a long time and I am really impressed with their product and services. It is a bit expensive as compared to other home alarms. more

The monthly monitoring fee is reasonable given what you get - I received the $100 Visa Reward Card from Security Choice which paid for the installation fee. Would recommend. more

I have used ADT Security for the past three years ever since I have had my home. This service is a good deterrent for criminal activity. Even just having the sign up is a deterrent to home invasions and burgularies. more

The contract is nothing. They do not even adhere to what they say in there and their equipment is the worst I have even seen. I thought my property was protected, but its not. more

The reason why I chose ADT Security System was because of their money back issue. I subscribed to ADT a month ago and I really like the service I am getting. I think I won't get my money back then! more

I can characterize my experience with ADT as one of the most frustrating to date. My wife and I had a $3,000 Custom Home System installed in September and have had nothing but issues. Last month a tech visited the house to fix one of the iCenter monitors that had stopped working approximately two weeks after activation. He walked in and out of the house numerous times, unplugged cat5 cables that did not correspond to the ADT system necessitating that I come out of pocket for repairs to my network, left the house stating that he was going to pick up a monitor and would be back that day. Approximately 4 weeks later we are still waiting for him to show up. This morning I learned that it is possible that ADT is going to charge me to fix what has really never worked. If you are looking to purchase a security system, please look at other providers. Our sales guy promised the world, none of which has been delivered. When it is all over I will have spent almost $5,000 in equipment, installation and servicing fees for a system that has not delivered what was promised. more

I have been employed by ADT for the past 20 years, the last 14 as an Commercial Installer. During my career I have seen some people that weren't interested in customer service or taking responsibility for their actions. I can honestly say that the crew I install with is a very diligent,talented,and experienced team. We will do what it takes,whether it's to crawl thru you dirty,damp crawlspaces,tight claustrophobic attics or to work in your office,lab or any other area while trying to minimize the disruptions to your daily business functions. I understand that many horror stories have been told, just try to keep in mind that the installers are on the front line and are trying to do the right thing. more

We live in a good section of town, and had never considered getting an alarm system installed...that is, until my mother's house was broken into a few years ago. Since then, we've both been with ADT, and it's been smooth sailing for us. more